where has the live help gone do hey have the weekend off or what?

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  • Updated 5 years ago
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Dose yola live help have the weekends off here was a little pop up thing at he bottom right of my site builder but it has gone now???
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phuphamanorchids

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Posted 5 years ago

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Monique, VP of Customer Support

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On the week ends support is available via self service, social media and email.
Chat and phone support are available on week days only.

So no - we do not have the week end off which is which is why I am responding to you now. However, we do give some staff time off on week ends on a rotational basis to prevent burn out, which is why live support is not available at this time.

Let us know what you need help with on this thread and we will do our best to assist.