Where is my domain email gateway?

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  • Question
  • Updated 6 years ago
  • Answered
I purchased the domain email for my site but don't know where to go to access it. It was the domain email not the yola email
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Leon

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Posted 6 years ago

  • 1
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Gop

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Hi Leon,

Did you buy Google Apps for business?

Let us know and you can get help with this.
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Stefan, Official Rep

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Hello Leon

I have found your Yola account in our system using the e-mail address that you have for Get Satisfaction. I could see that you purchased Yola Mail.

When I checked your account, I found out that you are not given the right options on your Yola Mail page of your My Yola dashboard. You should see boxes and buttons to set up your mailbox.

I have logged a ticket for our engineers to fix it. I'm sorry for any inconvenience this may cause. We'll get back to you as soon as it is sorted.
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Leon

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thank you Mr Wagner. I will await your resolution comment!
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Stefan, Official Rep

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Hello Leon

It suffices if you call me Your Royal Highness, thank you. :-)

I'm happy to tell you that the error in your Yola account has been fixed. I have tested your Yola Mail page on your My Yola dashboard, and it displays your mailbox on my end. Please check if it works on your side as well. Let us know if you need further assistance. Thank you for your patience.