Where is my site? My site will not load.

  • 5
  • Problem
  • Updated 9 years ago
  • Solved
My site http://hobbiesaboutus.synthasite.com/ is not loading in either firefox OR IE7
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Thrundar

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Posted 10 years ago

  • 5
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Thrundar

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Sheesh. Well at least we got through the hurricane Gustav....
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Monique, VP of Customer Support

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We are currently experiencing technical difficulties. You may get an error when trying to access your published site. We are investigating the problem and hope to have the service restored as quickly as possible.

We apologize for this service interruption and will post let you know as soon as the problem is resolved.
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Thrundar

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Thank you Monique. I'll check back later. Have a good day. :-)
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Monique, VP of Customer Support

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Everything is back to normal. You can now publish, update or view your published site.

Thank you for your patience!
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Lea

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Hello! I know this was issued 7 months ago, but now I am having problems loading my site manager page to make changes, update, etc. Every time I try to enter a site page to edit, it won't appear, even after 15 minutes of waiting. Is there a problem?
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Emmy

  • 5892 Posts
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Hello Lea,

I'm sorry to hear you are having this problem. Could you please do the following for me, please?

* Check to see if you are having problems with your network or internet service provider.
* Clear your browser's cache. This link has more information: Clear Browser Cache
* Check your privacy settings. You must accept cookies from SynthaSite. Please click on this link to find instructions for accepting cookies with your browser: Accept Cookies.
* Try loading the site in a different browser (eg. Firefox, Opera, Internet Explorer). We would definitely recommend Firefox as this browser seems to work best in the Synthasite environment; it is a free download if you would like to give it a try: Download Firefox
* Try loading the site on a different computer or network if possible.

If none of these suggestions solves your problem, please let us know and we will assist further.

Regards,
Emmy