Where's my Website??

  • 1
  • Problem
  • Updated 6 years ago
  • Solved
I cannot access a site I created a while back, but it is still accessible from the web in search engines and at the url itself. It's not even showing on up on my dashboard or anything.... Please Help!
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Amber Jones

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Posted 6 years ago

  • 1
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Stefan, Official Rep

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Hello Amber

I wasn't able to find your Yola account in our system, using your e-mail address of your Get Satisfaction profile. Can you please post your URL, so that we can investigate on your account?
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Eileen Tsai

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I can't either. How to find my previous website and keep editing on that>
Please HELP!
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Laura Thomas, Social Media Coordinator

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Do you know your website address Eileen? Can you post it here as well please?
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Amber Jones

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http://1gun.yolasite.com/
And I logged in through Facebook, so I'm not sure if that has anything to do with not finding me in the system... But my login e-mail is pennywisechutoy@live.com
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Stefan, Official Rep

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Hello Amber

I think I know what the problem is: You seem to have multiple Yola accounts. Your website 1gun.yolasite.com is not in your account in which you log in using pennywisechutoy@live.com. If you log into your other account using the correct log in e-mail, you will find your website 1gun.yolasite.com.
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Amber Jones

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I tried my old email pennywisechutoy1@yahoo.com, and found an old site I had... But the 1GUN site's not on there. I made it for my husband's clan on XBox, and now I'm worried I'm not going to figure out what e-mail I used!
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Stefan, Official Rep

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Hello Amber

To give you a hint: The last part of the e-mail name (before the @) reads "rob". I hope you now know what e-mail you used for that account because I cannot give you much more information on a public thread. If you still struggle to remember, please write us an e-mail to support@yola.com, and we'll try to assist you from there.
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Amber Jones

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OMG THANK YOU!!!!! I remembered it... took me a while, but hey I got it! Thanx again!