Who is the registrar when you purchase a domain from Synthasite?

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  • Updated 11 years ago
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I hope I'm asking the right question. I want to edit the DNS settings, etc. I've been going around in circles on this topic, I can't seem to find the answer. One comment somewhere suggested it was under networksolutions.com, but I tried logging in there and that didn't work either. Please help!
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Karin

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  • confused.

Posted 11 years ago

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Kershnee

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Hi Karin,

The domain registrar is Network Solutions. Do you want to transfer your domain to another domain registrar? If so, there are two options when you want to move your domain away from SynthaSite:

1. We can edit your DNS settings so that your domain points to your new provider. Depending on the host you're moving to, it would either be editing nameservers or creating an A Record. This means that you will still get a renewal reminder from us 11 months after purchase. If you choose this option, please could you send us the nameserver or IP address required for the A Record.
2. We can release your domain so that it is transferred to another domain registrar completely. You will receive a code from us that you can give to your new domain registrar.

Please let us know which option you prefer, and we will arrange it for you.
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Karin

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Hey, thanks. I'll stick with option number 1. I believe all I need to do is create that A Record (sorry, still learning all the website lingo!) Please let me know who to contact about this and what I need to say.

Thanks again!
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Karin

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And I wasn't sure if the information I need to provide is supposed to be "private" or not, or else I would've posted it here.
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Marije, Official Rep

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Hi Karin,

If you would like us to make changes to your domain, you can send an email to support@synthasite.com with the changes you would like to make. We don't yet have a DNS Management tool available for you to use.
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Karin

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Sounds good. I love Synthasite so I'll be around for a while :)

Thanks!