• 1
  • Problem
  • Updated 5 years ago
  • Acknowledged
I paid my bill on time, why have suspended my yola?
someone explain to me what happened! I have the receipt in hand
Photo of Joel Silvaraci

Joel Silvaraci

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Posted 5 years ago

  • 1
Photo of Gop


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Hi Joel,

Yola bill you for both your hosting and your domain. These are separate billing schedules and both need to be current.
Photo of Stefan

Stefan, Official Rep

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Hello Joel

Can you please provide your URL for me to find your Yola account in our system? I'll then be able to look into this and respond to you. Thanks.