Why am I being billed monthly

  • 1
  • Question
  • Updated 5 years ago
  • Answered
I paid for the domain name and your suppose to be a free site so why does my credit card show 19.99 per month so far?

What does that get me?
Photo of Joey Lebron

Joey Lebron

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Posted 5 years ago

  • 1
Photo of Gop


  • 7473 Posts
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Hello Joey,

If you login to the sitebuilder you will see on the opening page your subscription package. It will say Bronze, Silver or Gold plus on the left hand side it will also show whether you have subscribed to various add-ons such as the Online Store and/or Yola Mail.

$20 per month could be a combination of package and add-on(s) or the top line Gold package. Then once knowing your hosting plan or subscription you can check the features offered on this outline page: Under feature packages
Photo of jeremy

jeremy, Employee

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Hi Joey.

Gop's answer is correct- alternatively you can emails on support@yola.com and we can help you further.