Why am I getting calls from 3rd party boost options when you meant to be managing this?

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  • Updated 6 years ago
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Got a call from 118118.com on the yola boost asking me to verify this, but they wanted my magic code, you guys did this for me I don't have the code that's why I've paid you for the service? Please advise?....
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Peter Lurie

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Posted 6 years ago

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Hi Peter,

Thanks for letting us know about this. I have sent this through to our product manager who is currently investigating. I'll let you know as soon as I have some feedback!
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Laura Thomas, Social Media Coordinator

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Thanks for your patience with this Peter, here's what we've learned from our partner:

You should be prepared to receive a verification call from InfoGroup to
confirm the legitimacy of your listing. You are urged to respond with the appropriate information and should alert others in your office to also be prepared. Failure to confirm details may lead to lack of distribution or delay. You may also receive verification contacts from publishers and other data aggregators; such contacts are, for example, required as part of our Claimed Profiles service. You should know that you are under no obligation to do anything more than confirm the data you submitted to us in your UBL business profile. You are not obligated to purchase advertising or any other services that a search engine or directory may propose.

All this to say, calls for verification are to be expected but requests for "passwords" are not. We will add this information on our side so customers can be better prepared for such verification calls.