Why are new materials disappearing from my site?

  • 1
  • Question
  • Updated 9 years ago
  • Answered
Lately, new materials added to my site disappears. I attempted to add advertisements to Keyeh Global Calls but the next day, all my work evaporated and the site remains the same. Any ideas why?
Photo of Joey


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  • confused

Posted 11 years ago

  • 1
Photo of Emmy


  • 5892 Posts
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Hi Joey,

I'm sorry you are having this problem. Do you mean that you are not seeing the changes you have made to your site on the published site or are you finding that things you have added are no longer in the site builder?

For any changes that you make to your site to appear live you need to click the Update Site button.

Please let me know and I will further assist.

Photo of Joey


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Hi Emmy,
You made my day. Soooo simple. It worked like a charm.

You're the best. Thanks again.
Photo of Toynga


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Same thing happened here, as I see that this questions is old, but if I press save it erases everything, I guess the best thing to do is press publish and it stills happens a lot. Not sure what to do if items and text doesn't show to my customers.
Photo of Sanja


  • 10698 Posts
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Hello Toynga,

I'm sorry to hear this. I'm wondering if you can try a few things to see if they help:

1. Update your Flash

2. Update your Java

3. Try using a different browser.

Please let us know how this goes for you. If there are still issues, can you share your URL with us so that we can see how behaves for us?