Why are these two sites not working!!!!!!

  • 1
  • Question
  • Updated 3 years ago
  • Answered
this is a bought domain from yola www.dwporterart.com/
This is a subdomain MEANT TO BE FREEEEEE!!!!.
iwonder2.synthasite.com/
NEITHER ARE WORKING WHYYY!!!!!!!
Photo of david

david

  • 20 Posts
  • 0 Reply Likes

Posted 6 years ago

  • 1
Photo of Gop

Gop

  • 7473 Posts
  • 2115 Reply Likes
Hi david,

dwporterart.com would need a hosting plan to allow it to be published.

iwonder2.synthasite.com would still be enabled if it is in your account and published. Just try and re-publish ti now and see if it comes back up.
Photo of Monique

Monique, VP of Customer Support

  • 6294 Posts
  • 446 Reply Likes
Hi David

I see what you mean. The subdomain should still be active. I will need to investigate this as a possible bug and get back to you.
Photo of david

david

  • 20 Posts
  • 0 Reply Likes
Thank you
Photo of david

david

  • 20 Posts
  • 0 Reply Likes
i have re published the synthasite one but no luck still cannot get it to work
Photo of david

david

  • 20 Posts
  • 0 Reply Likes
I have now paid for bronze yearly subscription and both sites are back online. Do not know why the free one was not working, is it maybe because of the synthasite tag instead of the yola.
Photo of david

david

  • 20 Posts
  • 0 Reply Likes
The worst thing is that i deleted a third site that was afamily history site and i spent a lot of time on. any way to get that Back??
Photo of david

david

  • 20 Posts
  • 0 Reply Likes
Thank you so much! so happy to have the site back i deleted. Thanks again.
Photo of parallel

parallel

  • 1 Post
  • 0 Reply Likes
Hello,

iwonder2.synthasite.com was really a great site.
However, it became inactivated last week.
Please, reopen the site.

I appreciate you.
Photo of Laura Thomas

Laura Thomas, Social Media Coordinator

  • 4536 Posts
  • 211 Reply Likes
Hi Farzad, 

Your site just needed to be republished. It went inactive because you hadn't updated it for 619 days.
Photo of Gop

Gop

  • 7473 Posts
  • 2115 Reply Likes
Hello Laura,

I have never heard that requirement,( 619 day update) being mentioned before. I checked through the FAQ's and Tutorials and am unable to reference any mention or notice of this

This should be gazetted in a repository like the FAQ's or other intuitive place.
(Edited)
Photo of Laura Thomas

Laura Thomas, Social Media Coordinator

  • 4536 Posts
  • 211 Reply Likes
Thanks Gop, I'll pass that suggestion on to our documentation team.