If you need support from Yola please contact us via firstname.lastname@example.org or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
If you are receiving an email reminder to renew a domain and you no longer want to retain ownership of this domain, all you need to do is simply ignore the email reminder and let the domain expire naturally.
You mentioned not being able to access your website. If you still need to do this and find that you cannot, please contact us at http://yola.com/support/contact and we can assist further with this.