Why asked to pay for primary domain before Silver renewal date?

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  • Question
  • Updated 7 years ago
I have a Silver account. I have coded html affiliate links on the site I want to publish to FaceBook. Will my security be vulnerable? I just got a notice when I pulled up my sites. It said Yola wasn't able to automatically renew my primary domain; that the credit card expired. That card was used to pay for the account. The primary domain is free with the Silver Package. It's not yet time to renew that.
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Posted 7 years ago

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Photo of Emmy


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Can you please give us your domain name and we can take a closer look at your renewal dates for both Yola Silver and the domain name. The domain name is free with Yola Silver for the first year, but it is a separate purchase for subsequent years. If we have the domain name we can figure it out.

Kind Regards,