Why can't I access my sites?

  • 1
  • Question
  • Updated 6 years ago
  • Answered
Hi guys :) Long time! Back in the day, I bought a Premium Style, was given another, and paid for two link removals. Do I now have to upgrade to silver?

http://travelsa.cc
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Boomer, Champion

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  • Curious

Posted 6 years ago

  • 1
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KanThaiDecor

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Hello Boomer

If the domain is purchased from another registrar you need to upgrade.
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Boomer, Champion

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Hey John, Nice to still see you here.

This is not good! I'm in the process of reworking and moving to a new host.
I have to, I need PHP functionality. This has caught me unawares.
I Need to think....
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Monique, VP of Customer Support

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Hi Boomer

Lovely to hear from you! I remember the special arrangement we made for your account. Drop me an email at support@yola.com and we will see what we can work out.
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Boomer, Champion

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Thanks Monique, check your inbox.
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Boomer, Champion

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Hi Monique, Did you get my second email?
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Monique, VP of Customer Support

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Just answered :)
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Boomer, Champion

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You know what, you could have just done the standard... "have you cleared your cache bit". I feel like such an idiot! I should know better. *blush*
TravelSA is working fine now. Thanks Monique.
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KanThaiDecor

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Not seeing it here in the USA Boomer
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KanThaiDecor

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OK working now.....Maybe the cached version is still coming up once in awhile here
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Boomer, Champion

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Thanks for taking the time to check, John. (Can't get myself to call you KanThaiDecor :) I actually had to go through a sequence of republishing each site in that account and then clearing the cache after each republish. I know that sounds weird but that's just how I got to re-see all of them.

Won't you check this one for me. http://redbarn.yolasite.com
I can see the site, but some of the images disappear and then reappear each time I refresh.
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KanThaiDecor

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All was fine for me Boomer