why can't i add a domain that i already own?

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  • Updated 7 years ago
  • Solved
i am trying to add a domain called http://www.help.time-to-chat.info/ and it is not letting me. i am trying to add it to http://help-at-time-to-chat.yolasite.com. it is just saying it is invalid
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smithy

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Posted 7 years ago

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Nazlie

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Hi smithy

I have checked your DNS settings for help.time-to-chat.info and I see that it only has one A Record pointed correctly at Yola. So you will need to log in to your domain registrar and add another A Record. Both A Records must point to the Yola IP Address, 184.72.229.176.

Please allow a few hours for these changes to take effect. If you have done this correctly, you will be able to publish your site.

I hope this helps! Let us know if you need more assistance.

Thank you!
Nazlie
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smithy

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but they are both pointing to 184.72.229.176
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smithy

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now it is working. thx for helping.
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smithy

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****You can mark this topic solved****
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Justine

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Thanks smithy,

I have done so - glad it's working!

- Justine
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smithy

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