Why can't I add HTML widget to my page?

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  • Question
  • Updated 8 years ago
  • Answered
I'm trying to add HTML widget to my index page to enable Google Analytics, but the site won't let me add any more widgets to the page. I've tried deleting existing empty areas, and shrinking photos on the page, but still not joy. What can I do?
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Simric Yarrow

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  • frustrated

Posted 8 years ago

  • 2
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John McCarthy

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Hi Simric Yarrow,
Could you share the address of the page you are having troubles with?
If you can this will help alot.

Thanks
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John McCarthy

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Thanks for sharing the link,
I'll take a look and get back to you!
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christina

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I am having the same problem.
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Kershnee

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Hi Christina - please can I have the URL of your site so I can investigate further.
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christina

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www.pandorascouture.com
I am unable to paste HTML code. The drop down box is showing the "paste" shaded out and it won't allow me to click it to paste and CTRL ALT P won't work either. I am trying to add twitter and Facebook widgets.
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Sanja, Official Rep

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Hello Christina.

Can you please try using CTRL-v to paste your code? Please let us know if you still have trouble with this.
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John McCarthy

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Have you copied any text directly from Microsoft word?
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Monique, VP of Customer Support

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Hi Simric

I had a look at your site and I can't see any obvious reason why you would not be able to add an HTML widget. Can you tell me if you are trying to add the widget to your Blog page, your Home page or both?

If you are unable to drag the HTML widget onto the page, try double clicking on it instead, and it will automatically be added to the bottom of your page.

If this doesn't work for you, please email support@yola.com directly and we will try to troubleshoot this further.