Why can't I add info to about me widget??

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  • Question
  • Updated 9 years ago
  • Answered
hi, can anyone help me with the blog, when I try to fill in the about me form widget it doesnt allow me to enter any detials?? cannot add a picture either.
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William

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Posted 9 years ago

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Emmy

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Hello William,

I'm sorry you are having trouble with this. Can you do a few things for me and then try adding to the About Me Widget again:

1. Log out of the Site Builder.

2. Clear your browser's cache. This link has more information: Clear your browser's cache.

3. Try loading the site in a different browser (eg. Firefox, Safari, Internet Explorer). We would suggest using the Firefox browser as this browser seems to work best in the Yola environment. Please not though that although we find Firefox to work best in the Yola environment, we can support you if you use another browser. It is a free download if you would like to give it a try: Download Firefox.

Let us know if you are still having trouble after trying these suggestions.

Kind Regards,
Emmy