Why can't I change my newly published domain to a free site?

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  • Updated 9 years ago
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Help Please!!!! I just purchased a domain from Yola. I also have four free sites from Yola. I inadvertentedly published the wrong free site on my purchased domain. How can I change this quickly. P.S. I have tried going to Advance Domain Settings and changing the site. I does not seem to be updating. Help!!!!!!
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Roosevelt Crockett

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Posted 9 years ago

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Laura Thomas, Social Media Coordinator

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Hi Roosevelt,

If I'm understanding your problem correctly all you need to do to resolve it is to unpublish then republish your site to the domain (or free Yola subdomain) of your choosing.

Please let me know if I have misunderstood your question.
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Roosevelt Crockett

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How do I unpublish my purchased domain? www.christianbrotherscompany.com ? Plz help!!!!
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Laura Thomas, Social Media Coordinator

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Sorry about that, I should have included these instructions in my original reply. To unpublish your site:

1. Click on the down-arrow next to the yellow "Update My Site" button.
2. Click on "Publishing settings".
3. Click on "Unpublish your Site".

You will be asked to confirm that you wish to unpublish your site. Click on "OK" and your site will be unpublished.
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Roosevelt Crockett

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Laura, this is the problem. My newly published domain does not have a section to edit or "Update My Site" button. I only have those options for the free Yola subdomains. The only place I can find my newly purchased domain is in Advanced Domain Settings. Please advise.
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Laura Thomas, Social Media Coordinator

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Hi Roosevelt,

You need to access those settings from within the site builder your domain is associated with. In your case you need to open your Christian Sisters site.

If you're still having trouble with this, let me know and I can remove your domain (christianbrotherscompany.com) from that site for you.
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Roosevelt Crockett

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Laura,
Please remove my domain from Christian Sisters site. Also, please tell me how to build my website from scratch. www.christianbrotherscompany.com. Thank you so much.
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Laura Thomas, Social Media Coordinator

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Roosevelt,

I removed your custom domain from Christian Sisters. You can now publish that domain to another site. Simply click the Create a new Site button from your Site Manager to start a new site.

When you're ready to publish your site, click on the big yellow "Publish My Site" button at the top of the page. After clicking on "Publish my Site", click on "I already own my domain name" and follow the steps until your site is published.