why cant i download the zip version of my site??

  • Question
  • Updated 7 years ago
  • Answered
im trying to download the zip version of my site but everytime i do it i get a file type that is unrecognized or a page that is full of links to other websites?? also the downloaded file has a weird name. I managed to do this afew weeks ago no problem but my site has changed alot since then.
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  • confused

Posted 7 years ago

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Monique, VP of Customer Support

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Could you send a copy of the file to support@synthasite.com? I will ask one of our developers to take a look and see what the problem is.

Hopefully we can figure this out for you.
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thanks Monique, ur an angel!

Has anyone else found an easy way to open the zipped download of a synthasite website in another website editor yet?? Im trying to add the keyword tag to my synthasite and then upload it to my own server??
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Monique, VP of Customer Support

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I should have asked you what program you are using to unzip your file. You need to use a program like Winzip. How urgent is this - I am guessing pretty urgent. It is just that the keyword feature is just around the corner and it is going to be sooo much easier than what you are trying to do.
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im using winrar. heres the error messages im getting.

! C:\Documents and Settings\colandchar\My Documents\CAXWI19R: Cannot create folder CMD_Ceramics_|_Tiling_Contractor_|_Wall_Tilers_|_Floor_Tilers_|_Kitchen_Tilers_|
! The filename, directory name, or volume label syntax is incorrect.
! C:\Documents and Settings\colandchar\My Documents\CAXWI19R: Cannot create folder CMD_Ceramics_|_Tiling_Contractor_|_Wall_Tilers_|_Floor_Tilers_|_Kitchen_Tilers_|\classes
! The filename, directory name, or volume label syntax is incorrect.
! C:\Documents and Settings\colandchar\My Documents\CAXWI19R: Cannot create folder CMD_Ceramics_|_Tiling_Contractor_|_Wall_Tilers_|_Floor_Tilers_|_Kitchen_Tilers_|\classes\commons
! The filename, directory name, or volume label syntax is incorrect.
! C:\Documents and Settings\colandchar\My Documents\CAXWI19R: Cannot create folder CMD_Ceramics_|_Tiling_Contractor_|_Wall_Tilers_|_Floor_Tilers_|_Kitchen_Tilers_|\classes\commons\component
! The filename, directory name, or volume label syntax is incorrect.
! C:\Documents and Settings\colandchar\My Documents\CAXWI19R: Cannot create folder CMD_Ceramics_|_Tiling_Contractor_|_Wall_Tilers_|_Floor_Tilers_|_Kitchen_Tilers_|\classes\commons\includes
! The filename, directory name, or volume label syntax is incorrect.
! C:\Documents and Settings\colandchar\My Documents\CAXWI19R: Cannot create folder CMD_Ceramics_|_Tiling_Contractor_|_Wall_Tilers_|_Floor_Tilers_|_Kitchen_Tilers_|\classes\commons\lib
! The filename, directory name, or volume label syntax is incorrect.
! C:\Documents and Settings\colandchar\My Documents\CAXWI19R: Cannot create folder CMD_Ceramics_|_Tiling_Contractor_|_Wall_Tilers_|_Floor_Tilers_|_Kitchen_Tilers_|\classes\commons\lib\smarty
! The filename, directory name, or volume label syntax is incorrect.
! C:\Documents and Settings\colandchar\My Documents\CAXWI19R: Cannot create folder CMD_Ceramics_|_Tiling_Contractor_|_Wall_Tilers_|_Floor_Tilers_|_Kitchen_Tilers_|\classes\commons\lib\smarty\internals
! The filename, directory name, or volume label syntax is incorrect.
! C:\Documents and Settings\colandchar\My Documents\CAXWI19R: Cannot create folder CMD_Ceramics_|_Tiling_Contractor_|_Wall_Tilers_|_Floor_Tilers_|_Kitchen_Tilers_|\classes\commons\lib\smarty\plugins
! The filename, directory name, or volume label syntax is incorrect.
! C:\Documents and Settings\colandchar\My Documents\CAXWI19R: Cannot create folder CMD_Ceramics_|_Tiling_Contractor_|_Wall_Tilers_|_Floor_Tilers_|_Kitchen_Tilers_|\classes\commons\lib\smarty\templates
! The filename, directory name, or volume label syntax is incorrect.
! C:\Documents and Settings\colandchar\My Documents\CAXWI19R: Cannot create folder CMD_Ceramics_|_Tiling_Contractor_|_Wall_Tilers_|_Floor_Tilers_|_Kitchen_Tilers_|\classes\commons\lib\smarty_plugins
! The filename, directory name, or volume label syntax is incorrect.
! C:\Documents and Settings\colandchar\My Documents\CAXWI19R: Cannot create folder CMD_Ceramics_|_Tiling_Contractor_|_Wall_Tilers_|_Floor_Tilers_|_Kitchen_Tilers_|\classes\components
! The filename, directory name, or volume label syntax is incorrect.
! C:\Documents and Settings\colandchar\My Documents\CAXWI19R: Cannot create folder CMD_Ceramics_|_Tiling_Contractor_|_Wall_Tilers_|_Floor_Tilers_|_Kitchen_Tilers_|\classes\components\HTML
! The filename, directory name, or volume label syntax is incorrect.
! C:\Documents and Settings\colandchar\My Documents\CAXWI19R: Cannot create folder CMD_Ceramics_|_Tiling_Contractor_|_Wall_Tilers_|_Floor_Tilers_|_Kitchen_Tilers_|\classes\components\HTML\icons
! The filename, directory name, or volume label syntax is incorrect.
! C:\Documents and Settings\colandchar\My Documents\CAXWI19R: Cannot create folder CMD_Ceramics_|_Tiling_Contractor_|_Wall_Tilers_|_Floor_Tilers_|_Kitchen_Tilers_|\classes\components\HTML\layouts
! The filename, directory name, or volume label syntax is incorrect.
! C:\Documents and Settings\colandchar\My Documents\CAXWI19R: Cannot create folder CMD_Ceramics_|_Tiling_Contractor_|_Wall_Tilers_|_Floor_Tilers_|_Kitchen_Tilers_|\classes\components\HTML\layouts\Default
! The filename, directory name, or volume label syntax is incorrect.
! C:\Documents and Settings\colandchar\My Documents\CAXWI19R: Cannot create folder CMD_Ceramics_|_Tiling_Contractor_|_Wall_Tilers_|_Floor_Tilers_|_Kitchen_Tilers_|\classes\components\HTML\resources
! The filename, directory name, or volume label syntax is incorrect.
! C:\Documents and Settings\colandchar\My Documents\CAXWI19R: Cannot create folder CMD_Ceramics_|_Tiling_Contractor_|_Wall_Tilers_|_Floor_Tilers_|_Kitchen_Tilers_|\classes\components\HTML\resources\images
! The filename, directory name, or volume label syntax is incorrect.
! C:\Documents and Settings\colandchar\My Documents\CAXWI19R: Cannot create folder CMD_Ceramics_|_Tiling_Contractor_|_Wall_Tilers_|_Floor_Tilers_|_Kitchen_Tilers_|\classes\components\Image
! The filename, directory name, or volume label syntax is incorrect.
! C:\Documents and Settings\colandchar\My Documents\CAXWI19R: Cannot create folder CMD_Ceramics_|_Tiling_Contractor_|_Wall_Tilers_|_Floor_Tilers_|_Kitchen_Tilers_|\classes\components\Image\icons
! The filename, directory name, or volume label syntax is incorrect.
! C:\Documents and Settings\colandchar\My Documents\CAXWI19R: Cannot create folder CMD_Ceramics_|_Tiling_Contractor_|_Wall_Tilers_|_Floor_Tilers_|_Kitchen_Tilers_|\classes\components\Image\layouts
! The filename, directory name, or volume label syntax is incorrect.
! C:\Documents and Settings\colandchar\My Documents\CAXWI19R: Cannot create folder CMD_Ceramics_|_Tiling_Contractor_|_Wall_Tilers_|_Floor_Tilers_|_Kitchen_Tilers_|\classes\components\Image\layouts\Default
! The filename, directory name, or volume label syntax is incorrect.
! C:\Documents and Settings\colandchar\My Documents\CAXWI19R: Cannot create folder CMD_Ceramics_|_Tiling_Contractor_|_Wall_Tilers_|_Floor_Tilers_|_Kitchen_Tilers_|\classes\components\Image\resources
! The filename, directory name, or volume label syntax is incorrect.
! C:\Documents and Settings\colandchar\My Documents\CAXWI19R: Cannot create folder CMD_Ceramics_|_Tiling_Contractor_|_Wall_Tilers_|_Floor_Tilers_|_Kitchen_Tilers_|\classes\components\Layout1
! The filename, directory name, or volume label syntax is incorrect.
! C:\Documents and Settings\colandchar\My Documents\CAXWI19R: Cannot create folder CMD_Ceramics_|_Tiling_Contractor_|_Wall_Tilers_|_Floor_Tilers_|_Kitchen_Tilers_|\classes\components\Layout1\icons
! The filename, directory name, or volume label syntax is incorrect.
! C:\Documents and Settings\colandchar\My Documents\CAXWI19R: Cannot create folder CMD_Ceramics_|_Tiling_Contractor_|_Wall_Tilers_|_Floor_Tilers_|_Kitchen_Tilers_|\classes\components\Layout1\layouts
! The filename, directory name, or volume label syntax is incorrect.
! C:\Documents and Settings\colandchar\My Documents\CAXWI19R: Cannot create folder CMD_Ceramics_|_Tiling_Contractor_|_Wall_Tilers_|_Floor_Tilers_|_Kitchen_Tilers_|\classes\components\Layout1\layouts\Default
! The filename, directory name, or volume label syntax is incorrect.
! C:\Documents and Settings\colandchar\My Documents\CAXWI19R: Cannot create folder CMD_Ceramics_|_Tiling_Contractor_|_Wall_Tilers_|_Floor_Tilers_|_Kitchen_Tilers_|\classes\components\Layout1\resources
! The filename, directory name, or volume label syntax is incorrect.
! C:\Documents and Settings\colandchar\My Documents\CAXWI19R: Cannot create folder CMD_Ceramics_|_Tiling_Contractor_|_Wall_Tilers_|_Floor_Tilers_|_Kitchen_Tilers_|\classes\components\Text
! The filename, directory name, or volume label syntax is incorrect.
! C:\Documents and Settings\colandchar\My Documents\CAXWI19R: Cannot create folder CMD_Ceramics_|_Tiling_Contractor_|_Wall_Tilers_|_Floor_Tilers_|_Kitchen_Tilers_|\classes\components\Text\icons
! The filename, directory name, or volume label syntax is incorrect.
! C:\Documents and Settings\colandchar\My Documents\CAXWI19R: Cannot create folder CMD_Ceramics_|_Tiling_Contractor_|_Wall_Tilers_|_Floor_Tilers_|_Kitchen_Tilers_|\classes\components\Text\layouts
! The filename, directory name, or volume label syntax is incorrect.
! C:\Documents and Settings\colandchar\My Documents\CAXWI19R: Cannot create folder CMD_Ceramics_|_Tiling_Contractor_|_Wall_Tilers_|_Floor_Tilers_|_Kitchen_Tilers_|\classes\components\Text\layouts\Default
! The filename, directory name, or volume label syntax is incorrect.
! C:\Documents and Settings\colandchar\My Documents\CAXWI19R: Cannot create folder CMD_Ceramics_|_Tiling_Contractor_|_Wall_Tilers_|_Floor_Tilers_|_Kitchen_Tilers_|\classes\components\Text\resources
! The filename, directory name, or volume label syntax is incorrect.
! C:\Documents and Settings\colandchar\My Documents\CAXWI19R: Cannot create folder CMD_Ceramics_|_Tiling_Contractor_|_Wall_Tilers_|_Floor_Tilers_|_Kitchen_Tilers_|\classes\components\Text\resources\images
! The filename, directory name, or volume label syntax is incorrect.
! C:\Documents and Settings\colandchar\My Documents\CAXWI19R: Cannot create folder CMD_Ceramics_|_Tiling_Contractor_|_Wall_Tilers_|_Floor_Tilers_|_Kitchen_Tilers_|\classes\components\Widgetbox
! The filename, directory name, or volume label syntax is incorrect.
! C:\Documents and Settings\colandchar\My Documents\CAXWI19R: Cannot create folder CMD_Ceramics_|_Tiling_Contractor_|_Wall_Tilers_|_Floor_Tilers_|_Kitchen_Tilers_|\classes\components\Widgetbox\icons
! The filename, directory name, or volume label syntax is incorrect.
! C:\Documents and Settings\colandchar\My Documents\CAXWI19R: Cannot create folder CMD_Ceramics_|_Tiling_Contractor_|_Wall_Tilers_|_Floor_Tilers_|_Kitchen_Tilers_|\classes\components\Widgetbox\layouts
! The filename, directory name, or volume label syntax is incorrect.
! C:\Documents and Settings\colandchar\My Documents\CAXWI19R: Cannot create folder CMD_Ceramics_|_Tiling_Contractor_|_Wall_Tilers_|_Floor_Tilers_|_Kitchen_Tilers_|\classes\components\Widgetbox\layouts\Default
! The filename, directory name, or volume label syntax is incorrect.
! C:\Documents and Settings\colandchar\My Documents\CAXWI19R: Cannot create folder CMD_Ceramics_|_Tiling_Contractor_|_Wall_Tilers_|_Floor_Tilers_|_Kitchen_Tilers_|\classes\components\WufooForm
! The filename, directory name, or volume label syntax is incorrect.
! C:\Documents and Settings\colandchar\My Documents\CAXWI19R: Cannot create folder CMD_Ceramics_|_Tiling_Contractor_|_Wall_Tilers_|_Floor_Tilers_|_Kitchen_Tilers_|\classes\components\WufooForm\icons
! The filename, directory name, or volume label syntax is incorrect.
! C:\Documents and Settings\colandchar\My Documents\CAXWI19R: Cannot create folder CMD_Ceramics_|_Tiling_Contractor_|_Wall_Tilers_|_Floor_Tilers_|_Kitchen_Tilers_|\classes\components\WufooForm\layouts
! The filename, directory name, or volume label syntax is incorrect.
! C:\Documents and Settings\colandchar\My Documents\CAXWI19R: Cannot create folder CMD_Ceramics_|_Tiling_Contractor_|_Wall_Tilers_|_Floor_Tilers_|_Kitchen_Tilers_|\classes\components\WufooForm\layouts\Default
! The filename, directory name, or volume label syntax is incorrect.
! C:\Documents and Settings\colandchar\My Documents\CAXWI19R: Cannot create folder CMD_Ceramics_|_Tiling_Contractor_|_Wall_Tilers_|_Floor_Tilers_|_Kitchen_Tilers_|\classes\work
! The filename, directory name, or volume label syntax is incorrect.
! C:\Documents and Settings\colandchar\My Documents\CAXWI19R: Cannot create folder CMD_Ceramics_|_Tiling_Contractor_|_Wall_Tilers_|_Floor_Tilers_|_Kitchen_Tilers_|\classes\work\templates_c
! The filename, directory name, or volume label syntax is incorrect.
! C:\Documents and Settings\colandchar\My Documents\CAXWI19R: Cannot create folder CMD_Ceramics_|_Tiling_Contractor_|_Wall_Tilers_|_Floor_Tilers_|_Kitchen_Tilers_|\definitions
! The filename, directory name, or volume label syntax is incorrect.
! C:\Documents and Settings\colandchar\My Documents\CAXWI19R: Cannot create folder CMD_Ceramics_|_Tiling_Contractor_|_Wall_Tilers_|_Floor_Tilers_|_Kitchen_Tilers_|\definitions\Contact_Us
! The filename, directory name, or volume label syntax is incorrect.
! C:\Documents and Settings\colandchar\My Documents\CAXWI19R: Cannot create folder CMD_Ceramics_|_Tiling_Contractor_|_Wall_Tilers_|_Floor_Tilers_|_Kitchen_Tilers_|\definitions\Gallery
! The filename, directory name, or volume label syntax is incorrect.
! C:\Documents and Settings\colandchar\My Documents\CAXWI19R: Cannot create folder CMD_Ceramics_|_Tiling_Contractor_|_Wall_Tilers_|_Floor_Tilers_|_Kitchen_Tilers_|\definitions\Measuring_Up
! The filename, directory name, or volume label syntax is incorrect.
! C:\Documents and Settings\colandchar\My Documents\CAXWI19R: Cannot create folder CMD_Ceramics_|_Tiling_Contractor_|_Wall_Tilers_|_Floor_Tilers_|_Kitchen_Tilers_|\definitions\Our_Services
! The filename, directory name, or volume label syntax is incorrect.
! C:\Documents and Settings\colandchar\My Documents\CAXWI19R: Cannot create folder CMD_Ceramics_|_Tiling_Contractor_|_Wall_Tilers_|_Floor_Tilers_|_Kitchen_Tilers_|\definitions\Useful_Links
! The filename, directory name, or volume label syntax is incorrect.
! C:\Documents and Settings\colandchar\My Documents\CAXWI19R: Cannot create folder CMD_Ceramics_|_Tiling_Contractor_|_Wall_Tilers_|_Floor_Tilers_|_Kitchen_Tilers_|\definitions\index
! The filename, directory name, or volume label syntax is incorrect.
! C:\Documents and Settings\colandchar\My Documents\CAXWI19R: Cannot create folder CMD_Ceramics_|_Tiling_Contractor_|_Wall_Tilers_|_Floor_Tilers_|_Kitchen_Tilers_|\definitions\links
! The filename, directory name, or volume label syntax is incorrect.
! C:\Documents and Settings\colandchar\My Documents\CAXWI19R: Cannot create folder CMD_Ceramics_|_Tiling_Contractor_|_Wall_Tilers_|_Floor_Tilers_|_Kitchen_Tilers_|\resources
! The filename, directory name, or volume label syntax is incorrect.
! C:\Documents and Settings\colandchar\My Documents\CAXWI19R: Cannot create folder CMD_Ceramics_|_Tiling_Contractor_|_Wall_Tilers_|_Floor_Tilers_|_Kitchen_Tilers_|\templates
! The filename, directory name, or volume label syntax is incorrect.
! C:\Documents and Settings\colandchar\My Documents\CAXWI19R: Cannot create folder CMD_Ceramics_|_Tiling_Contractor_|_Wall_Tilers_|_Floor_Tilers_|_Kitchen_Tilers_|\templates\FrozenAge2
! The filename, directory name, or volume label syntax is incorrect.
! C:\Documents and Settings\colandchar\My Documents\CAXWI19R: Cannot create folder CMD_Ceramics_|_Tiling_Contractor_|_Wall_Tilers_|_Floor_Tilers_|_Kitchen_Tilers_|\templates\FrozenAge2\layouts
! The filename, directory name, or volume label syntax is incorrect.
! C:\Documents and Settings\colandchar\My Documents\CAXWI19R: Cannot create folder CMD_Ceramics_|_Tiling_Contractor_|_Wall_Tilers_|_Floor_Tilers_|_Kitchen_Tilers_|\templates\FrozenAge2\layouts\Default
! The filename, directory name, or volume label syntax is incorrect.
! C:\Documents and Settings\colandchar\My Documents\CAXWI19R: Cannot create folder CMD_Ceramics_|_Tiling_Contractor_|_Wall_Tilers_|_Floor_Tilers_|_Kitchen_Tilers_|\templates\FrozenAge2\resources
! The filename, directory name, or volume label syntax is incorrect.
! C:\Documents and Settings\colandchar\My Documents\CAXWI19R: Cannot create folder CMD_Ceramics_|_Tiling_Contractor_|_Wall_Tilers_|_Floor_Tilers_|_Kitchen_Tilers_|\templates\FrozenAge2\resources\common
! The filename, directory name, or volume label syntax is incorrect.
! C:\Documents and Settings\colandchar\My Documents\CAXWI19R: Cannot create folder CMD_Ceramics_|_Tiling_Contractor_|_Wall_Tilers_|_Floor_Tilers_|_Kitchen_Tilers_|\templates\FrozenAge2\resources\common\images
! The filename, directory name, or volume label syntax is incorrect.
! C:\Documents and Settings\colandchar\My Documents\CAXWI19R: Cannot create folder CMD_Ceramics_|_Tiling_Contractor_|_Wall_Tilers_|_Floor_Tilers_|_Kitchen_Tilers_|\templates\FrozenAge2\resources\images
! The filename, directory name, or volume label syntax is incorrect.
! C:\Documents and Settings\colandchar\My Documents\CAXWI19R: Cannot create folder CMD_Ceramics_|_Tiling_Contractor_|_Wall_Tilers_|_Floor_Tilers_|_Kitchen_Tilers_|\templates\FrozenAge2\resources\palettes
! The filename, directory name, or volume label syntax is incorrect.
! C:\Documents and Settings\colandchar\My Documents\CAXWI19R: Cannot create folder CMD_Ceramics_|_Tiling_Contractor_|_Wall_Tilers_|_Floor_Tilers_|_Kitchen_Tilers_|\templates\FrozenAge2\resources\palettes\brown
! The filename, directory name, or volume label syntax is incorrect.
! C:\Documents and Settings\colandchar\My Documents\CAXWI19R: Cannot create folder CMD_Ceramics_|_Tiling_Contractor_|_Wall_Tilers_|_Floor_Tilers_|_Kitchen_Tilers_|\templates\FrozenAge2\resources\palettes\brown\images
! The filename, directory name, or volume label syntax is incorrect.
! C:\Documents and Settings\colandchar\My Documents\CAXWI19R: Cannot create folder CMD_Ceramics_|_Tiling_Contractor_|_Wall_Tilers_|_Floor_Tilers_|_Kitchen_Tilers_|\templates\FrozenAge2\thumbnails
! The filename, directory name, or volume label syntax is incorrect.
! C:\Documents and Settings\colandchar\My Documents\CAXWI19R: Cannot create CMD_Ceramics_|_Tiling_Contractor_|_Wall_Tilers_|_Floor_Tilers_|_Kitchen_Tilers_|\Contact_Us.php
! The filename, directory name, or volume label syntax is incorrect.
! C:\Documents and Settings\colandchar\My Documents\CAXWI19R: Attempting to correct the invalid file name
! C:\Documents and Settings\colandchar\My Documents\CAXWI19R: Cannot create CMD_Ceramics_|_Tiling_Contractor_|_Wall_Tilers_|_Floor_Tilers_|_Kitchen_Tilers_|\Gallery.php
! The filename, directory name, or volume label syntax is incorrect.
! C:\Documents and Settings\colandchar\My Documents\CAXWI19R: Attempting to correct the invalid file name
! C:\Documents and Settings\colandchar\My Documents\CAXWI19R: Cannot create CMD_Ceramics_|_Tiling_Contractor_|_Wall_Tilers_|_Floor_Tilers_|_Kitchen_Tilers_|\Measuring_Up.php
! The filename, directory name, or volume label syntax is incorrect.
! C:\Documents and Settings\colandchar\My Documents\CAXWI19R: Attempting to correct the invalid file name
! C:\Documents and Settings\colandchar\My Documents\CAXWI19R: Cannot create CMD_Ceramics_|_Tiling_Contractor_|_Wall_Tilers_|_Floor_Tilers_|_Kitchen_Tilers_|\Our_Services.php
! The filename, directory name, or volume label syntax is incorrect.
! C:\Documents and Settings\colandchar\My Documents\CAXWI19R: Attempting to correct the invalid file name
! C:\Documents and Settings\colandchar\My Documents\CAXWI19R: Cannot create CMD_Ceramics_|_Tiling_Contractor_|_Wall_Tilers_|_Floor_Tilers_|_Kitchen_Tilers_|\README.txt
! The filename, directory name, or volume label syntax is incorrect.
! C:\Documents and Settings\colandchar\My Documents\CAXWI19R: Attempting to correct the invalid file name
! C:\Documents and Settings\colandchar\My Documents\CAXWI19R: Cannot create CMD_Ceramics_|_Tiling_Contractor_|_Wall_Tilers_|_Floor_Tilers_|_Kitchen_Tilers_|\Sponsered_Links.php
! The filename, directory name, or volume label syntax is incorrect.
! C:\Documents and Settings\colandchar\My Documents\CAXWI19R: Attempting to correct the invalid file name
! C:\Documents and Settings\colandchar\My Documents\CAXWI19R: Cannot create CMD_Ceramics_|_Tiling_Contractor_|_Wall_Tilers_|_Floor_Tilers_|_Kitchen_Tilers_|\Tiling_Patterns.php
! The filename, directory name, or volume label syntax is incorrect.
! C:\Documents and Settings\colandchar\My Documents\CAXWI19R: Attempting to correct the invalid file name
! C:\Documents and Settings\colandchar\My Documents\CAXWI19R: Cannot create CMD_Ceramics_|_Tiling_Contractor_|_Wall_Tilers_|_Floor_Tilers_|_Kitchen_Tilers_|\Useful_Links.php
! The filename, directory name, or volume label syntax is incorrect.
! C:\Documents and Settings\colandchar\My Documents\CAXWI19R: Attempting to correct the invalid file name
! C:\Documents and Settings\colandchar\My Documents\CAXWI19R: Cannot create CMD_Ceramics_|_Tiling_Contractor_|_Wall_Tilers_|_Floor_Tilers_|_Kitchen_Tilers_|\classes\commons\component\ComponentBase.class.php
! The filename, directory name, or volume label syntax is incorrect.
! C:\Documents and Settings\colandchar\My Documents\CAXWI19R: Attempting to correct the invalid file name
! C:\Documents and Settings\colandchar\My Documents\CAXWI19R: Cannot create CMD_Ceramics_|_Tiling_Contractor_|_Wall_Tilers_|_Floor_Tilers_|_Kitchen_Tilers_|\classes\commons\component\PageContext.class.php
! The filename, directory name, or volume label syntax is incorrect.
! C:\Documents and Settings\colandchar\My Documents\CAXWI19R: Attempting to correct the invalid file name
! C:\Documents and Settings\colandchar\My Documents\CAXWI19R: Cannot create CMD_Ceramics_|_Tiling_Contractor_|_Wall_Tilers_|_Floor_Tilers_|_Kitchen_Tilers_|\classes\commons\component\Publisher.class.php
! The filename, directory name, or volume label syntax is incorrect.
! C:\Documents and Settings\colandchar\My Documents\CAXWI19R: Attempting to correct the invalid file name
! C:\Documents and Settings\colandchar\My Documents\CAXWI19R: Cannot create CMD_Ceramics_|_Tiling_Contractor_|_Wall_Tilers_|_Floor_Tilers_|_Kitchen_Tilers_|\classes\commons\component\Subscriber.class.php
! The filename, directory name, or volume label syntax is incorrect.
! C:\Documents and Settings\colandchar\My Documents\CAXWI19R: Attempting to correct the invalid file name
! C:\Documents and Settings\colandchar\My Documents\CAXWI19R: Cannot create CMD_Ceramics_|_Tiling_Contractor_|_Wall_Tilers_|_Floor_Tilers_|_Kitchen_Tilers_|\classes\commons\includes\Common.inc.php
! The filename, directory name, or volume label syntax is incorrect.
! C:\Documents and Settings\colandchar\My Documents\CAXWI19R: Attempting to correct the invalid file name
! C:\Documents and Settings\colandchar\My Documents\CAXWI19R: Cannot create CMD_Ceramics_|_Tiling_Contractor_|_Wall_Tilers_|_Floor_Tilers_|_Kitchen_Tilers_|\classes\commons\includes\SmartyInit.inc.php
! The filename, directory name, or volume label syntax is incorrect.
! C:\Documents and Settings\colandchar\My Documents\CAXWI19R: Attempting to correct the invalid file name
! C:\Documents and Settings\colandchar\My Documents\CAXWI19R: Cannot create CMD_Ceramics_|_Tiling_Contractor_|_Wall_Tilers_|_Floor_Tilers_|_Kitchen_Tilers_|\classes\commons\lib\CacheUtils.inc.php
! The filename, directory name, or volume label syntax is incorrect.
! C:\Documents and Settings\colandchar\My Documents\CAXWI19R: Attempting to correct the invalid file name
! C:\Documents and Settings\colandchar\My Documents\CAXWI19R: Cannot create CMD_Ceramics_|_Tiling_Contractor_|_Wall_Tilers_|_Floor_Tilers_|_Kitchen_Tilers_|\classes\commons\lib\FileUtils.inc.php
! The filename, directory name, or volume label syntax is incorrect.
! C:\Documents and Settings\colandchar\My Documents\CAXWI19R: Attempting to correct the invalid file name
! C:\Documents and Settings\colandchar\My Documents\CAXWI19R: Cannot create CMD_Ceramics_|_Tiling_Contractor_|_Wall_Tilers_|_Floor_Tilers_|_Kitchen_Tilers_|\classes\commons\lib\HTTPUtils.inc.php
! The filename, directory name, or volume label syntax is incorrect.
! C:\Documents and Settings\colandchar\My Documents\CAXWI19R: Attempting to correct the invalid file name
! C:\Documents and Settings\colandchar\My Documents\CAXWI19R: Cannot create CMD_Ceramics_|_Tiling_Contractor_|_Wall_Tilers_|_Floor_Tilers_|_Kitchen_Tilers_|\classes\commons\lib\XmlParser.class.php
! The filename, directory name, or volume label syntax is incorrect.
! C:\Documents and Settings\colandchar\My Documents\CAXWI19R: Attempting to correct the invalid file name
! C:\Documents and Settings\colandchar\My Documents\CAXWI19R: Cannot create CMD_Ceramics_|_Tiling_Contractor_|_Wall_Tilers_|_Floor_Tilers_|_Kitchen_Tilers_|\classes\commons\lib\smarty\Config_File.class.php
! The filename, directory name, or volume label syntax is incorrect.
! C:\Documents and Settings\colandchar\My Documents\CAXWI19R: Attempting to correct the invalid file name
! C:\Documents and Settings\colandchar\My Documents\CAXWI19R: Cannot create CMD_Ceramics_|_Tiling_Contractor_|_Wall_Tilers_|_Floor_Tilers_|_Kitchen_Tilers_|\classes\commons\lib\smarty\Smarty.class.php
! The filename, directory name, or volume label syntax is incorrect.
! C:\Documents and Settings\colandchar\My Documents\CAXWI19R: Attempting to correct the invalid file name
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! C:\Documents and Settings\colandchar\My Documents\CAXWI19R: Cannot create CMD_Ceramics_|_Tiling_Contractor_|_Wall_Tilers_|_Floor_Tilers_|_Kitchen_Tilers_|\classes\commons\lib\smarty\plugins\modifier.capitalize.php
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! C:\Documents and Settings\colandchar\My Documents\CAXWI19R: Cannot create CMD_Ceramics_|_Tiling_Contractor_|_Wall_Tilers_|_Floor_Tilers_|_Kitchen_Tilers_|\classes\commons\lib\smarty\plugins\modifier.count_sentences.php
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! C:\Documents and Settings\colandchar\My Documents\CAXWI19R: Cannot create CMD_Ceramics_|_Tiling_Contractor_|_Wall_Tilers_|_Floor_Tilers_|_Kitchen_Tilers_|\classes\commons\lib\smarty\plugins\modifier.count_words.php
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! C:\Documents and Settings\colandchar\My Documents\CAXWI19R: Cannot create CMD_Ceramics_|_Tiling_Contractor_|_Wall_Tilers_|_Floor_Tilers_|_Kitchen_Tilers_|\classes\commons\lib\smarty\plugins\modifier.date_format.php
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! C:\Documents and Settings\colandchar\My Documents\CAXWI19R: Cannot create CMD_Ceramics_|_Tiling_Contractor_|_Wall_Tilers_|_Floor_Tilers_|_Kitchen_Tilers_|\classes\commons\lib\smarty\plugins\modifier.debug_print_var.php
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! C:\Documents and Settings\colandchar\My Documents\CAXWI19R: Attempting to correct the invalid file name
! C:\Documents and Settings\colandchar\My Documents\CAXWI19R: Cannot create CMD_Ceramics_|_Tiling_Contractor_|_Wall_Tilers_|_Floor_Tilers_|_Kitchen_Tilers_|\classes\commons\lib\smarty\plugins\modifier.default.php
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! C:\Documents and Settings\colandchar\My Documents\CAXWI19R: Attempting to correct the invalid file name
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! C:\Documents and Settings\colandchar\My Documents\CAXWI19R: Attempting to correct the invalid file name
! C:\Documents and Settings\colandchar\My Documents\CAXWI19R: Cannot create CMD_Ceramics_|_Tiling_Contractor_|_Wall_Tilers_|_Floor_Tilers_|_Kitchen_Tilers_|\classes\commons\lib\smarty\plugins\modifier.indent.php
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! C:\Documents and Settings\colandchar\My Documents\CAXWI19R: Attempting to correct the invalid file name
! C:\Documents and Settings\colandchar\My Documents\CAXWI19R: Cannot create CMD_Ceramics_|_Tiling_Contractor_|_Wall_Tilers_|_Floor_Tilers_|_Kitchen_Tilers_|\classes\commons\lib\smarty\plugins\modifier.lower.php
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! C:\Documents and Settings\colandchar\My Documents\CAXWI19R: Attempting to correct the invalid file name
! C:\Documents and Settings\colandchar\My Documents\CAXWI19R: Cannot create CMD_Ceramics_|_Tiling_Contractor_|_Wall_Tilers_|_Floor_Tilers_|_Kitchen_Tilers_|\classes\commons\lib\smarty\plugins\modifier.nl2br.php
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! C:\Documents and Settings\colandchar\My Documents\CAXWI19R: Attempting to correct the invalid file name
! C:\Documents and Settings\colandchar\My Documents\CAXWI19R: Cannot create CMD_Ceramics_|_Tiling_Contractor_|_Wall_Tilers_|_Floor_Tilers_|_Kitchen_Tilers_|\classes\commons\lib\smarty\plugins\modifier.regex_replace.php
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! C:\Documents and Settings\colandchar\My Documents\CAXWI19R: Attempting to correct the invalid file name
! C:\Documents and Settings\colandchar\My Documents\CAXWI19R: Cannot create CMD_Ceramics_|_Tiling_Contractor_|_Wall_Tilers_|_Floor_Tilers_|_Kitchen_Tilers_|\classes\commons\lib\smarty\plugins\modifier.replace.php
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! C:\Documents and Settings\colandchar\My Documents\CAXWI19R: Attempting to correct the invalid file name
! C:\Documents and Settings\colandchar\My Documents\CAXWI19R: Cannot create CMD_Ceramics_|_Tiling_Contractor_|_Wall_Tilers_|_Floor_Tilers_|_Kitchen_Tilers_|\classes\commons\lib\smarty\plugins\modifier.spacify.php
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! C:\Documents and Settings\colandchar\My Documents\CAXWI19R: Attempting to correct the invalid file name
! C:\Documents and Settings\colandchar\My Documents\CAXWI19R: Cannot create CMD_Ceramics_|_Tiling_Contractor_|_Wall_Tilers_|_Floor_Tilers_|_Kitchen_Tilers_|\classes\commons\lib\smarty\plugins\modifier.string_format.php
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! C:\Documents and Settings\colandchar\My Documents\CAXWI19R: Attempting to correct the invalid file name
! C:\Documents and Settings\colandchar\My Documents\CAXWI19R: Cannot create CMD_Ceramics_|_Tiling_Contractor_|_Wall_Tilers_|_Floor_Tilers_|_Kitchen_Tilers_|\classes\commons\lib\smarty\plugins\modifier.strip.php
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! C:\Documents and Settings\colandchar\My Documents\CAXWI19R: Attempting to correct the invalid file name
! C:\Documents and Settings\colandchar\My Documents\CAXWI19R: Cannot create CMD_Ceramics_|_Tiling_Contractor_|_Wall_Tilers_|_Floor_Tilers_|_Kitchen_Tilers_|\classes\commons\lib\smarty\plugins\modifier.strip_tags.php
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! C:\Documents and Settings\colandchar\My Documents\CAXWI19R: Attempting to correct the invalid file name
! C:\Documents and Settings\colandchar\My Documents\CAXWI19R: Cannot create CMD_Ceramics_|_Tiling_Contractor_|_Wall_Tilers_|_Floor_Tilers_|_Kitchen_Tilers_|\classes\commons\lib\smarty\plugins\modifier.truncate.php
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! C:\Documents and Settings\colandchar\My Documents\CAXWI19R: Attempting to correct the invalid file name
! C:\Documents and Settings\colandchar\My Documents\CAXWI19R: Cannot create CMD_Ceramics_|_Tiling_Contractor_|_Wall_Tilers_|_Floor_Tilers_|_Kitchen_Tilers_|\classes\commons\lib\smarty\plugins\modifier.upper.php
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Christo

  • 95 Posts
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Perhaps the download was corrupted. Maybe try re-download it and give it another shot?
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Monique, VP of Customer Support

  • 6279 Posts
  • 442 Reply Likes
Thanks for the error message. Apparently the problem is that your site name has a character that Windows can't have in file names. The offending character is "|". Could you rename your site without this character and try again?
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  • 83 Posts
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Yeah sorted, Brilliant.

If only my webhosts customer service was as good as synthasites!!!

Thanks for all your help today http://www.cmdceramics.com
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Monique, VP of Customer Support

  • 6276 Posts
  • 442 Reply Likes
Great - I am glad it turned out to be something straightforward.
Photo of Jennie Smolow

Jennie Smolow

  • 5 Posts
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Thanks! You guys just saved me a LOT of time! I had an offending character in my site name too (it was ::) and when I removed it I was able to download my site no problems at all!
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Monique, VP of Customer Support

  • 6276 Posts
  • 442 Reply Likes
Hi Jennie
That is so cool! I love it when someone's question benefits someone with the same question!! We are working on a fix to prevent invalid characters in the site name from causing a problem with downloading and unzipping your site, but I am glad this helped in the meantime!