Why can't I edit my site??

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  • Updated 8 years ago
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I'm trying to update my page, and as soon as I log in and click on the text I want to edit, the entire browser freezes. I've made numerous attempts and restarted my computer, and this still happens. I'm working from a new iMac computer and that almost never has any sort of freezing problems. This only happens when I try to edit my page. What is going on? Thanks for your help.
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Roberta Pescow

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Posted 8 years ago

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Emmy

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Hello Roberta,
I'm sorry to hear you are having this problem and would like to get it worked out as quickly as possible. Can you do a few things for me and then give it another try:

1. Clear your browser's cache. This link has more information: Clear your browser's cache.

2. Try loading the site in a different browser (eg. Firefox, Safari, Internet Explorer). We would suggest using the Firefox browser as this browser seems to work best in the Yola environment. It is a free download if you would like to give it a try: Download Firefox.

3. Please check to see that you have the latest version of Flash installed, for more information please click here: Version Test for Adobe Flash Player.

Please let me know if this doesn't help with the problem and I will assist further.

Kind Regards,
Emmy