Why can't I edit my text boxes.

  • 1
  • Question
  • Updated 5 years ago
I can't edit any text on any of my pages. The blue margin that usually shows up doesn't show any more either. How can i fix that?
Photo of John Dabney

John Dabney

  • 3 Posts
  • 0 Reply Likes
  • frustrated!

Posted 5 years ago

  • 1
Photo of Gop

Gop

  • 7473 Posts
  • 2115 Reply Likes
Hello John,

Can you leave your site address here this will allow people to inspect your site for some rogue format code.
Photo of John Dabney

John Dabney

  • 3 Posts
  • 0 Reply Likes
Photo of John Dabney

John Dabney

  • 3 Posts
  • 0 Reply Likes
Cool! I figured it out. One of my affiliate codes were in the wrong place, so I just removed it and the functionality of the site was restored. Now if i can just figure out where to put it.

Thanks to everyone who looked for the solution, but removing that code from the source did the trick.
Photo of Gop

Gop

  • 7473 Posts
  • 2115 Reply Likes
Glad you were able to find out what was causing it and even better, being able to fix it :)
It's a reasonably common issue with code addition particularly with the incomplete copy and paste and either a hanging opening or closing tag causing the problem.
Photo of Moneytolk I

Moneytolk I

  • 6 Posts
  • 0 Reply Likes
I cant edit any of my sites after im logged in! What is causing this problem? Ive tried calling yola non-support lol, they told me it was a firewall issue but i had sense enough to know that wasn't the problem. It isn't my javascript either, nor is it that im using the wrong browser as ive tried a million different browsers. Ive tried using wifi as well as 4g for connections. What the heck is wrong with yolas site? They can edit my site but i cant, thats not right as im paying for the service.
Photo of Stefan

Stefan, Official Rep

  • 4448 Posts
  • 190 Reply Likes
Hello Moneytolk

Can you please give me a little bit more detail about the problem? What are the steps you're following until the error occurs? So you log into your Yola account, then you are on your My Yola dashboard page, then you choose your website and click on the "Edit website" button. What happens then? Do you get an error message? Does the Sitebuilder load indefinitely and will never open?