Why can't I get my pictures on my Flickr Lightbox/Search photo gallery on my website?

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  • Updated 8 years ago
  • Answered
I'm having problems getting a Flickr Lightbox or Search photo gallery to work on my website. I can get pictures up, but never the ones from my profile. All of the settings seem to be the same as what I am told to do in the tutorials I have looked at, so I'm really stuck on what to do?
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Matt Stevens

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  • frustrated

Posted 9 years ago

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jeremy, Employee

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Hi there Matt,

I'm sorry to hear that you are having problems getting your pictures to show up on your site. Could you try the following things for me, please?

* Check your privacy settings with Flickr - if the pictures you want are marked private, they will not show on your site.
* Try using a one-word tag and use this same word for all the photos you want to show up in your gallery.
* Make sure your pictures are classified as Photos on Flickr and not another category.
* Make sure that you have used the email address associated with your Flickr account (if you have more than one email).
* Be as specific as possible in your search terms.

If this does not solve your problem, please let us know.
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Matt Stevens

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Thanks for the reply.
I have done all of these that I know of. My photos are all public, I have used the same tag with all of the photos I want. I'm pretty sure my photos are classified as photos, but I don't know how to check this. I am using the Yahoo email address I registered with. Didn't quite know what you meant by "Be as specific as possible in your search terms" but I have just put the word I used in the tags for my photos in the search box on the properties of the gallery in Yola. Other than that I have double checked everything and I am still not getting my pictures on the gallery.
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Monique, VP of Customer Support

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It sounds like you are doing everything correctly, so I am also at a loss to know why it is not working. Could you drop us an email at support@yola.com about this. We will need to take a closer look at your account settings from our end to see if we can figure out what the problem is.
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goodmayonnaise

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I'm having the same problem. In fact, any photo I've tried to upload in the last week will not show up in the flickr lightbox widget. Tags, Email, & Catagory are all correctly setup.

Additionally, when I change a tag to something new on a photo that works and is known to show up in the lightbox widget, the new tag doesn't return search results. I've even tried a separate flickr account, and recently tagged photos in that account are still just not showing in the widget.

It seems as though anything tagged recently is ignored by the widget's search results.

Please Help.

Flickr Photo Settings


Yola Widget Settings
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Laura Thomas, Social Media Coordinator

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Is your site published goodmayonnaise? If so can you please reply with your site address? If not, please email support@yola.com with your log in email so we can take a look at your account.
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Laura Thomas, Social Media Coordinator

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I see you already emailed more information to support. We are looking into your account and will be in touch with you direct when we have more information. Thanks for your patience as we work through this together.