why can't i get my domain work?

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  • Question
  • Updated 9 years ago
  • Answered
i put the dns # in right put it still is going the the home page of yola
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tina Tomes

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  • sad and frustrated

Posted 9 years ago

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Hi Tina,

If you have edited the A Records and your domain name is going to a placeholder page than this usually means that you have not yet published the site from inside the Site Builder.

To do this:

If your site is not published to a subdomain, follow these steps:

1. Click on "Publish My Site"
2. Click on the link in the bottom "Use my Domain".
3. Click on "I have done this" and fill in your domain name.
4. Follow the prompts to publish your site.

If your site is already published to another domain name you can publish it by:

1. Clicking on the drop down arrow next to the yellow "Update My Site" button.
2. Click on "Publishing Settings".
3. Click on "Add a Domain you Own".
4. In the dialog box that opens, add in your new domain name and publish your site.
5. If your domain now redirects to your subdomain, please follow the steps on this link to make that change.

Please let me know if you have any trouble with this. If you do, can you tell me what your domain name is and I can check it out.