Why can't I preview my page that contains a file link to a word document?

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  • Question
  • Updated 10 years ago
  • Answered
I am trying to put a 2-page word document on my page. I pasted the file widget, uploaded the saved word document loaded it onto my page. The problem is, when I try to preview my page, nothing happens. Any ideas?
Photo of parker


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Posted 11 years ago

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Photo of Marije

Marije, Official Rep

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Hi Parker,

Would you mind posting your URL so that we can take a look?
Photo of nelly


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did you get an answer? this happens to me also.
Photo of Sanja


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Nelly.. would you mind posting your url so that we can see what happens? Can you describe to us what the problem is? I'm sure that we'll be able to help you sort it out.
Photo of Emmy


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Hello Nelly,

Can you try adding the Word document to your site using these instructions and see how it works. Possibly you have all ready done it this way, if so, can you give us a link and a bit more information about what you are seeing.

1. Drag and drop a file widget onto your page from the sidebar on the right (the icon for this looks like a computer disk).
2. A dialog box will open and you can choose to browse your computer for the file you want to upload or choose an already uploaded image.
3. When you click "OK" a link to your file will automatically be created. To test that it is working, save and preview your page.

People will then be able to click on your link and download your MS Word file, PDF, PowerPoint presentation, spreadsheet or whatever file you have uploaded.

Kind Regards,