If you need support from Yola please contact us via firstname.lastname@example.org or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
I'm sorry to hear this. I hope we can try to work this out! Please can you try the following:
1. Clear the cache in your browser.
2. Update your Flash.
3. Update your Java.
4. Try using a different browser.
5. Disable any security programs such as pop-up blocker, ad-blocker, Firewall, etc..
6. Check your file name to see they do not contain any symbols - only letters and numbers.