Why do my personalized domain purchaised by Free Yola is pending for too long?

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  • Question
  • Updated 7 years ago
I designed my own site on Free Yola and purchased personalized domain, however this domain has pending status since couple of days from now. The site is still working only on yola's domain. What is wrong? How long will I have to wait for my site to start working?
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harbingeraudio

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Posted 7 years ago

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Brianna

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Hello,

It sounds as though our Payments Department may need to look into this with you. Would you mind sharing your domain so they can take a peek at your account? Thanks! I'm confident we'll have this sorted in no time!
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harbingeraudio

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My domain is www.harbinger-project.de and now my site it is only available threw www.harbinger-project.yolasite.com
Thank you very much for response.
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harbingeraudio

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Hello,
it's been 6 days now, since I've purchased my domain by Yola and it has still pending status. Could you tell me how long will it take to fix this problem? I was concidering Yola Silver, but since the simple thing as buying domain takes so long, I wonder if it is good idea.
Please give me informations what is the problem.
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Sanja, Official Rep

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Hello harbingeraudio,

I have forwarded this to Nazlie who will be able to assist further when she returns online. Thanks for your patience.
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harbingeraudio

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Thank you, though... I'm still waiting .... please notice that every patience has it's limits....
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Nazlie

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Hi harbingeraudio

I have just checked on this and see that your domain has been fixed and that your site is published.

Please let us know if you need any further assistance.

Nazlie
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harbingeraudio

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Thank you so much.