Why do my pics mutate themselves?

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  • Problem
  • Updated 8 years ago
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What is going on with photos? When I take a photo and view it on my computer, it looks fine, then when I upload it to my site, it makes it look terrible! it gets all fuzzy, and is some odd size.
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27ace27

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  • frustrated

Posted 8 years ago

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27ace27

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oh yeah, and it adds some wierd name onto the end;
opt447x335o0,0s447x335.JPG
and resizes them to 447x335
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Sanja, Official Rep

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Hello 27ace27

We have recently implemented an Image Optimization program in our site builder. Basically what this means is when you place an image widget on your page, the image is immediately resized. This helps to cut down on the loading time.

However, having said this, your images should not be blurry. Can you please share with us the images that you see which are blurry? Also, can you please let me know what browser and browser version you are using?

Thanks for working with us as we look into this issue.
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Elisabeth Kelly

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Yes, I'm having same problem. Images looked great before but now when I add new images the quality is terrible. They look very low resolution. Please help!
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Claudette

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I have this same problem. I am trying to put books on the site & they look fine when editing them through picnik then they come out very fuzzy & way bigger than I resized them too. Thanks for the help. Will give the Image Optimization program a try.
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27ace27

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here is the resized image (uploaded as an image)



and here is the normal image (uploaded as a file)



when you right click and hit "view image" the difference becomes very clear

firefox 3.0.17
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Sanja, Official Rep

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Hello 27ace27

Thanks for examples. We are looking into this and we thank you for your patience.
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27ace27

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no problem, anything to squish them pesky bugs!
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Monique, VP of Customer Support

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Hi 27ace27

Sorry for being a little late to this thread. We will post further information on the image optimization feature shortly. However, as far as I can tell from the 2 pics you have uploaded, it is working as designed.

I certainly understand that this is a bit of a shock if you are not used to the new feature, and we should have done a better job of informing our existing users - sorry for being a bit slow on that!

Here is a brief explanation:

Images with a large file size take a long time to load and are the single biggest culprit in degrading the performance of your entire published site. What we found was that users were uploading large image files, and then resizing them inside the image widget and expecting the file size of the image to be reduced automatically. However, this was not done.

We have now added this feature. So when you upload an image, it will be the original size, but as soon as you resize it using the widget it will be optimized for the web. The 2 pics you loaded above are a great example. I can't see a huge difference in quality but the load time of the first one is excellent, whereas the second loads bit by bit and slows down the entire page. This is very frustrating for a visitor!

If you do not wish your image to be resized, one option would be to size it to the desired dimensions before uploading. However, remember that if the file size is still large, your page will still be slow to load.

Web friendly images should be between 15 and 100KB each, depending on how many you have on a page.
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27ace27

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Ok, thanks! I just don't like the quality loss through compression. I prefer to use the piknik resizer to get higher-quality images of the right size. It was fine the way it was! I would like the option of being able to turn that feature off, is that possible?
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Peter Nixey

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Hi Ace,

Sorry this surprised you. As Monique pointed out the design of the widget results in your site loading much faster than it would otherwise. In the case of the two images you added to this post, the automatic optimisation that happens to your images would mean that your images (and your sitebuilder) would load up to 100 times quicker than before.

That said we'd like to make it easier to link directly to the original full sized image and we're currently looking at ways to do that.

In the meantime if you would like to link to the images you have already uploaded by doing the following:

1. In the sitebuilder open the property tab
2. Click "Choose a link" button
3. Click "..." browse button next to "File" option
4. Select your image in file manager
Save/Preview/Publish
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27ace27

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yeah, thanks for the alternate way, I (and probably some other people) would prefer it if you could revert it back to the way it was until you can either add a way to turn it off, or as you said, link directly to the image. I like the fact that I could hit "view picture" and get a bigger, more detailed image on my site, and would prefer that to continue.