Why I can't open widgetbox.com?

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  • Question
  • Updated 10 years ago
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Why I can't open widgetbox.com? I tried to put a widgetbox gallery and widgetbox (from widgets folder), but the pop-up window shows "IE can't open www.widgetbox.com".. Please help.
Thanks in advance
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Haend

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  • frustated

Posted 10 years ago

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Peter

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hello haend,

Can you tell us the version of IE you're using?

In the meantime can I suggest that you clear the cache of your browser and retry adding widgetbox widgets?

If this doesn't work I highly recommend downloading FireFox. This is the preferred builder for Yola sites and seems to have far fewer anomalies.

Goodluck with this.
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Haend

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Well, I tried using both IE and Firefox, but I can't open it either.. Have you tried opening it just now? Perhaps the error is at the widgetbox?
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Haend

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oh, and my I believe my IE is the latest one (How can I find out my IE version anyway? :p) and my Firefox version is 3
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Peter

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Hello haend,

I can connect to widgetbox through my yola builder site without a problem so probably not the site .You have trie this haven't you?

To check your version of IE go to your IE toolbar , Help, About.
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Sanja, Official Rep

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I was able to open up the widget box. Another thing that you can check is to make sure your pop-up blockers are not blocking it.
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Haend

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I get this:
Network Timeout

The server at www.widgetbox.com is taking too long to respond.

The requested site did not respond to a connection request and the browser has stopped waiting for a reply.

* Could the server be experiencing high demand or a temporary outage? Try again later.
* Are you unable to browse other sites? Check the computer's network connection.
* Is your computer or network protected by a firewall or proxy? Incorrect settings can interfere with Web browsing.
* Still having trouble? Consult your network administrator or Internet provider for assistance.

And I'm pretty sure it's not because of slow internet.. I can open other sites without any diificulties.

@Peter. Yes, I already tried opening it, through Yola builder and directly from Firefox
@littleus. No, the pop-up blocker doesn't block it.
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Sanja, Official Rep

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Did you try Peter's suggestion of clearing your cache in your browser? Log off your site and then log back in. Also.. make sure the cookies are allowed for this site.
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Haend

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I tried logging back in, still the same. and... about cookies, how can I do that?
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Monique, VP of Customer Support

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Hi Haend

Here is an article that explains how to enable cookies: http://www.google.com/cookies.html

Something else you could try: Go directly to Widgetbox.com (not from the site builder.) Find the widget you want and customize. Click "Get Widget" Copy the code.

In Yola, drag and drop an HTML widget onto your page. Paste the code into the white dialog box that opens up and click "ok". The widget will be added to your page.

Let us know if this works for you.
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Haend

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I just checked the cookies, they were enabled when I tried the widgetbox. I already tried opening widgetbox directly, it doesn't show up either.
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Sanja, Official Rep

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Did you maybe by accident block this site?
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Haend

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Hm... no, I don't think it's possible.
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Peter

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haend,

This is really an outside chance.

Do you know how to manage your firewall?
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Haend

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er.. yeah, a bit. I've just asked my friends to try opening it. They can't open it either. I'm from Indonesian (and my friends too), so is it possible that widgetbox ban Indonesian IP?
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Sanja, Official Rep

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That may be a possibility! Have you tried opening any of the other widget boxes like Spring Widget or Your Minis or Google Gadgets? They offer a lot of things that are either the same or similar to what Widgetbox has.
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Peter

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That could be so Haend. I'm here in Thailand .

OK Why don't you try Goole gadgets. There's teh Google Widget options in the builder. They're very similar.

Or try googling various widgets, find something and get the code directly from the creator site.

Widgetbox resells many of other peoples widgets.
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Peter

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Haend if all else fails and you know the widget you like I could get the code and post it to you. That may work but then again it may not :(
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Monique, VP of Customer Support

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I think we have explored a number of possible options from our end. It might be worth your while to ask this question of Widgetbox. They also have an active forum right here in Get Satisfaction. Try posting your question here: http://getsatisfaction.com/widgetbox/

There is a good chance one of their reps will be able to help you.
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Haend

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Okay, I've waited for two days and the widgetbox reps don't answer anything.. I'll just try using Google n Spring Widgets. Thanks a lot for the help guys, I really appreciate it!
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Sanja, Official Rep

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I'm sorry that the widgetbox reps are taking so long in answering the problem. I'm confident though that you'll find something that will work with the other widget sources. Good luck!
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Kershnee

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Hi Haend - let us know if you need any assistance with the other widgets you try out.