why is it stuck?

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  • Updated 8 years ago
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I was using my laptop when all of a sudden it just restarted itself, but halfway through it got stuck at this blank screen with a blinking cursor at the upper lefthand corner. I've restarted it a dozen times and it does the same thing every time. What's causing this and how can I fix it?
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sunny5

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Posted 8 years ago

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Sanja, Official Rep

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Hello Sunny5

This sounds quite frustrating and is probably a question that is best directed at a computer technician. I hope that they can help resolve the issue!
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sunny5

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thanks, I find the answer on laptopspark.com