Why is my account email challenged? Help with domain settings needed desperately!

  • 2
  • Question
  • Updated 9 years ago
  • Answered
I have tried several times to configure an MX record in my domain unsuccessfully. Windows does have the record of my account. However, every time I "refresh" on the Windows Live Admin page it keeps giving me the same message "You must prove your ownership by creating an MX....." I am not sure why this isn't working for me. I have read the tutorials thru Yola and Windows and have followed the directions Exactly as stated.......
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Paula

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  • Frustrated

Posted 9 years ago

  • 2
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Marije, Official Rep

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Hi Paula,

Please could you post your domain so that we can take a look at the settings? If you would like to also post the MX Record so that I can add it or fix it if there is a problem.
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Paula

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Hi Marije: Thanks but I am all set. I used Gmail vs. MSN and was able to set everything up. Everything is working as it should. :)
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Monique, VP of Customer Support

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Great. Marije is on holiday at the moment, but she will be happy to hear that everything is working for you!