Why is my Banner too short?

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  • Updated 6 years ago
My banner is the correct size for the style I am using. However, after publishing my site, I see it is too short - there is a white space on the right side. Any ideas why this might be? I am using "Tastelessly".
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Julie Brown

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Posted 6 years ago

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Gop

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Hello Julie,

may we see your site? That will allow people to inspect the issue
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Stefan, Official Rep

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Hi Julie

Gop is right. I'd like to have a look into your Yola account. In order to find it in our system, I will need the URL of your published site. Thanks.
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Julie Brown

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Gop

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Hello Julie,

can see that your banner image has been cropped from the original at some stage presumably with the internal image editor Aviary?

If so then Aviary is not so good for this purpose. I would take the original image to a third party image editor like gimp or pixlr and do the cropping to the correct dimensions with that. Then reload your new edited image to your file manager and try this again.

Keep your final image to a file size of 80 -120 Kb also.
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Julie Brown

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Hi Gop,

I used photoshop editor to make and size the banner, so it should be correct. It might be larger than 120 Kb - I will check that out.
Thank you for your quick response.
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Gop

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OK. The file size won't affect the appearance of the banner simply the loading of it.

Interesting that you shopped it and it has a suffix of cropped in the file name. daisypendantbanner.jpg.cropped978x263o0%2C0s889x269.jpg. It look as if the original image has been cropped on site from 978 px x 263 px to 889 px x 269 px. This may be an internal autofit aspect that may be doing crazy things.

Do you have an online rule that you can measure the image and the aperture? See if in fact these are correct or rather which is wrong?
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Stefan, Official Rep

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Hello Julie

I've found your Yola account, but you've got some many pictures in your Yola File Manager that it would take me a long time to locate the banner image file. Can you please let me know the file name for me to find it quickly?