Why is there a big populated ad type thing on homepage of webiste I made?

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  • Updated 7 years ago
How do I remove the advertisement or whatever it is that pops up right away on my website when opened? If I pay for the domain name will it cease? Last thing I want is that on the first page ppl see, I wouldnt mind it on a different page
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Martin

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Posted 7 years ago

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Nathan, Champion

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Hi Martin

There shouldn't be an ad popping up. Yola is ad free. There is just one banner at the bottom of the page that says "Make a website a Yola.com" but there shouldn't be any ads on any page of your site, unless you added them by accident.

Did you copy and paste any HTML code into an HTML widget from another site? Did you get any third party codes on your site?

Also, can you post your website URL so I can investigate this ad.

Sincerely,
Nathan
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Sanja, Official Rep

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Hello Martin

Nathan is correct - we do not place pop-up ads on your site as we agree that can look unsightly and turn off your visitors. If you are seeing one, then this will be due to a code you have added.

Please do share your URL so that we can discover why this might be happening as well as the page that this is occurring.