If you need support from Yola please contact us via firstname.lastname@example.org or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
I do see that you have definitely renewed your Yola Silver account. I also took a look at the site you posted above both in the Sitebuilder as well as the published site and I am not seeing the Yola Footer displaying. This is what I see at the bottom of your site: