why still the .yolasite.com after paying for 1 year hosting

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  • Updated 7 years ago
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yes my website has

www.domainname.yolasite.com

even after going silver and paying just over $100 dollars for one year hosting.

what do i need to do to get the .yolasite off.

no disrespect to yola as the service and what it offers is first rate.
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nice guy really

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Posted 7 years ago

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Justine

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Hi really nice guy,

Have you purchased a domain? If so, your site may be published to your custom domain and your subdomain. To remove your subdomain, follow these steps:

1. Log into your Yola account and make sure you are on the My Yola page.
2. Make sure the correct site name is selected from the "Select Site" drop-down menu.
3. Click on "Advanced settings" next to the name of your site.
4. In the section called "Assign Primary Domain", click on "remove" next to the subdomain address.
5. A confirmation box will pop up. Clicking on "OK" will remove the subdomain address from your site.

I hope this helps solve the problem!
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nice guy really

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thanks, its all sorted out.
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Justine

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Thanks for the update, nice guy really. I'm glad it's been fixed.