Why 2 emails, maybe one

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  • Updated 10 years ago
I just logged in to my email to verfiy my email. and i had 2 emails, a welcome, and a verify email. Why don't you just have 1 email for both?
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J.J { 295 Flash Games }

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Posted 10 years ago

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Photo of JANET


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Thanks for the question. We follow the practice of many other online businesses and separate the welcome mail from task-oriented mails to make it easier for users to identify mails that require a task from them (e.g. account verification, credit card update)
If we put the verification as a sentence within the welcome mail, the task could be missed by some readers.