If you need support from Yola please contact us via firstname.lastname@example.org or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
Thanks for the question. We follow the practice of many other online businesses and separate the welcome mail from task-oriented mails to make it easier for users to identify mails that require a task from them (e.g. account verification, credit card update)
If we put the verification as a sentence within the welcome mail, the task could be missed by some readers.