Why 2 emails, maybe one

  • 1
  • Idea
  • Updated 9 years ago
I just logged in to my email to verfiy my email. and i had 2 emails, a welcome, and a verify email. Why don't you just have 1 email for both?
Photo of J.J      { 295 Flash Games }

J.J { 295 Flash Games }

  • 81 Posts
  • 2 Reply Likes

Posted 9 years ago

  • 1
Photo of JANET

JANET

  • 16 Posts
  • 1 Reply Like
Thanks for the question. We follow the practice of many other online businesses and separate the welcome mail from task-oriented mails to make it easier for users to identify mails that require a task from them (e.g. account verification, credit card update)
If we put the verification as a sentence within the welcome mail, the task could be missed by some readers.