Why are my file links not allowing others to open a file I have uploaded to my site? They need to be able to open and print the document. I followed the instructions step-by-step and previewed my page. When I click on the link a dialog box opens asking if I want to open or save the file. I click on open and it downloads a zipped file. When I extract the files on my computer it shows a folder with a bunch of icons but no way of opening the document for printing.