Why won't my my uploaded and linked documents open so I can print them?

  • Question
  • Updated 9 years ago
  • Answered
Why are my file links not allowing others to open a file I have uploaded to my site? They need to be able to open and print the document. I followed the instructions step-by-step and previewed my page. When I click on the link a dialog box opens asking if I want to open or save the file. I click on open and it downloads a zipped file. When I extract the files on my computer it shows a folder with a bunch of icons but no way of opening the document for printing.
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Ashley

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  • frustrated!

Posted 9 years ago

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Sanja, Official Rep

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Hello Ashley

I'm sorry to hear that you're having some trouble with this. Do you mind sharing your URL so that I can give this a try and see what's going on?
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Ashley

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abclearningtreepreschool.yulasite.com
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Sanja, Official Rep

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Thanks Ashley

I was able to download your file and open it up without any problems. However, I noticed that your file extension is .odt. Many people may not have this particular program. I advise using .txt or .doc

Here's a screenshot of the file I opened:

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Ashley

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Thanks so much! I will definitely look into finding another file type to use that more people would have.