Why won't my site update?

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  • Question
  • Updated 8 years ago
  • Answered
My site will not update. All pages are saved and appear in editor - but when I try to update onto net it just sits. And sits. Three days now.
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alanwg1

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  • frustrated

Posted 8 years ago

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Marije, Official Rep

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Hi alanwg1,

Are you perhaps using Google Chrome as your browser? Please note that Chrome is not currently one of our supported browsers: http://www.yola.com/customer-support/.... We hope to add support for Chrome in future. Could you try to update your site from Firefox (recommended), Internet Explorer or Safari.

You could also try updating Chrome to the latest version as some users report that they are able to publish successfully from the latest version.

If this does not solve your problem, or if you are not using Chrome, please could you let us know what browser you are using and what your sites URL is.
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alanwg1

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Thanks Marije - I am indeed using chrome, and have been since I set the site up.

But - Firefox - cool. Thanks for such a prompt reply!
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Marije, Official Rep

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Glad to hear that we were able to help you so quickly :)
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alanwg1

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Firefox worked fine - thanks.