Why won't my website display a telephone number?

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  • Updated 8 years ago
my website includes a telephone number, nothing special but it won't appear when i publish it. other numbers appear. what is happening? - i've re-typed it in to avoid any potential copy & paste issues
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mark.j.farnell

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  • frustrated

Posted 8 years ago

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Sanja, Official Rep

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Hello Mark.J.Farnell

I'm sorry to hear that you're having this trouble with your phone number. Can you please post your page URL so that I can take a look at what's going on? Thanks.
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mark.j.farnell

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http://40th.yolasite.com/accommodatio...

The number in question is the first one for The Concorde Club (023 8065 1478).

On my Mac (OSX 10.5.8) running Firefox 3.0.8 the number is visible, on my Dell laptop running XP (SP3) and Firefox 3.6.2 you can't see the number, just the brackets. Sounds more like a strange Firefox bug to me, but as its the more recent version with the problem I'm a bit mystified.
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Margie

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Mark did you by chance copy and paste your phone number from Word?
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mark.j.farnell

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No, I know this can cause problems. I think its a Firefox issue:

On my Mac (OSX 10.5.8) running Firefox 3.0.8 the number is visible, on my Dell laptop running XP (SP3) and Firefox 3.6.2 you can't see the number, just the brackets. Sounds more like a strange Firefox bug to me, but as its the more recent version with the problem I'm a bit mystified
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SilverX

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I think you should remove dots between numbers. If your number is 263.253.36 , try entering 263-253-36 and no end dots.

Do not check using firefox always , use safari , IE , opera instead.

The more chance is to think that it may be a mozilla's minor bug.

Can you post the url , then I can test in my 9 browsers.
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Marije, Official Rep

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Hey Mark,

If you think it's a Firefox issue, maybe it would be worth posting on their forum? http://getsatisfaction.com/mozilla/pr.... Let us know how it goes!