why wont my website load?

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  • Updated 9 years ago
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why wont my site load? I get something like:

"If you have just configured HTTP Redirection then your DNS is already changed but it may take up to 60 seconds for your redirection to go live.
If you have just recently removed your HTTP Redirection then your DNS is already changed on the name server but your system (computer) still has this IP (the redirection IP) cached. Please give this up to one hour before it is completely removed from your local cache.
If you have not just recently configured or changed your HTTP Redirection then you may be seeing this page for one of the following reasons:

the page has been improperly configured (you may have a loop in your configuration)

or the account has expired. "

i just published my website yesterday.
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Richard Marcoux

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Posted 9 years ago

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Photo of Marije

Marije, Official Rep

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Hi Richard,

Would you mind posting your site's URL so that we can take a look at the problem?
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Richard Marcoux

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Thank you verry much for your support! it seems like i fixed the problem. i tried excluding the "WWW." from the address bar when i typed my url in, and eveything went ok. works perfect.

i changed it from: http://www.retrogamersheaven.yolasite... is when i got that error) to: http://retrogamersheaven.yolasite.com... worked.)

can you please tell me why i had to exclude the "WWW." for it to work? that would help me understand. thank you, Marije
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Hi Richard,

When you setup your DNS settings, you only setup one A Record to point to which was for retrogamersheaven.yolasite.com

All you need to do now is setup a second A record in your DNS console for www.retrogamersheaven.yolasite.com and point this to as well.

This will result in retrogamersheaven.yolasite.com and www.retrogamersheaven.yolasite.com working.

Let me know if you have any difficulty with this.