Why won't my widget work!

  • 4
  • Problem
  • Updated 10 years ago
When I try to type on a text widget, it won't let me.
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Missy

  • 1 Post
  • 0 Reply Likes
  • frustrated

Posted 10 years ago

  • 4
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Monique, VP of Customer Support

  • 6294 Posts
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Official Response
Hi Missy

Could you please tell me in as much detail as you can what happens when you try to type in the text widget?

Here are a few questions you could answer for me:
When you click inside the text box, does the text that says: "click here to edit this widget" disappear, and does a cursor appear in it's place?

Does clicking the green refresh button and trying again help at all?

What browser and operating system are you using?

I am REALLY sorry you are having this problem and the more information you can possibly give me, the better able I will be to get to the bottom of this.

Thank you so much for reporting this issue. We want to solve it so that you and our other users can get on with editing their websites!!

Best wishes
Monique