why won't my Wufoo form show in preview but shows while editing?

  • 1
  • Question
  • Updated 7 years ago
  • Answered
When I add the Wufoo widget with the code it shows on my page. I hit save and then preview but the form doesn't show up. Please help!!
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Posted 7 years ago

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Photo of Shawn Holman

Shawn Holman

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This might be a problem with the code. Could you show me the code so I can check it out for you.

You normaly cant post codes just like that so put the code better <!-- and -->
like this:
<!-- Form code -->
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Sanja, Official Rep

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Hello Jes

In addition to Shawn's suggestion, can you also please post your URL so that we can have a closer look at what's going on?

Thanks! I'm sure that we'll have this sorted out!
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My site isn't launched, does that matter? now the form is showing up sometimes when I preview.
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jeremy, Employee

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Hello Jes,

Your form should be showing up when you preview your page. Unfortunately if your site isn't published we cannot troubleshoot it further unless you send us your log in email address (which isn't too safe on a public forum)

Could you please email us at support@yola.com and we can continue troubleshooting. Alternatively you can post your log in email address here and then we will remove your post as soon as we get it.

Many thanks for working with us on this.