Why won't my Yola website pubhish using the domain I own?

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  • Updated 8 years ago
  • Answered
I pointed my domain toward Yola.com by putting the code you provided in the two A records but when I run the setup test it doesn't work. I deleted all the other information on the records and the nameservers at webs.com. It has been 24 hours since I did this. I need help.
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Pam Rivera

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  • frustrated

Posted 8 years ago

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Monique, VP of Customer Support

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Hi Pam

If you have already followed our tutorial, and it is still not working, you will need to contact webs.com for support. Since we do not manage your domain, unfortunately we cannot offer you any assistance beyond providing basic instructions. The rest is up to you and the company you paid for your domain. Alternatively you are welcome to transfer your domain to Yola so that we can take care of everything for you.