why won't the site builder let me have my page password protected??

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  • Updated 9 years ago
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the site builder is not letting me put my page as password proteted. why is that??
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smithy

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Posted 9 years ago

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smithy

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can any 1 help??
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Ruth

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Hi Smithy,

I'm sorry to hear you are having problems password protecting your page. These are the usual steps. Can you read through them and let me know at what point they stop working for you, please?

How to use the Password Protection feature:

1. Click on the Site Manager tab.
2. Click on "Site Password Protection" underneath the list of pages of your site.
3. Add a login name and password and tick the pages you would like to protect.
4. You can easily protect all your pages by clicking on "Lock All" or take off the password protection by clicking on "Unlock All"
5. When you create a new page, you will see a check box that gives you an option to protect (lock) the new page.
6. Preview your protected page to see what the login form will look like and to test your log in and password.
7. To make the change effective on your live site, click on the yellow 'Update my Site' button.

Also, can you share the URL of the page in question so that we can check it out?
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smithy

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it stops at number 3 and i have got about 20 URLs for me to password protect
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Ruth

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Can you tell me what happens, please? What do you see? Is there any message? You can only use a single password for all of the pages (I'm sure you know that, but just thought I'd mention it in case...)
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smithy

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what happenes is when i go to click in the text box the thing don't blink. what i see is the thing don't blink and no message comes up!!but i do know that u can use the same password on diffrent pages
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Marije, Official Rep

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Hi Smithy - could you share one of the URLs you are trying to password protect so that we can take a look? Please could you also let us know what browser you are using.
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smithy

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i am using IE 7
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smithy

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and i need to publish 1 o=f my sites
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smithy

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http://donvsme-magic-balls-at-time-to... there isn't nothing on there at the mo. but i am daaing some things on there when i can password protect my page
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smithy

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there is some stuff on there now!!
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smithy

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it's behaving it's self now!!
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Marije, Official Rep

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Hi Smithy,

Thank you for your URL, it all looks fine to me. I'm not sure I understand your point above "what happenes is when i go to click in the text box the thing don't blink. what i see is the thing don't blink and no message comes up!!"

What is "the thing don't blink" - what are you referring to?

Perhaps the steps on this link will help: http://www.yola.com/customer-support/..., there are screenshots that may help to guide you.
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smithy

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the thing that wasn't blinking was the little writing thing!! don't know what u call it but it is the 1 on a MS doc. do u get what io mean??
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Marije, Official Rep

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It's called a cursor :)
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smithy

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cheers that is what i was saying about that thing wasn't blinking lol but anyway i found out that if there isn't any content on the page it won't do it!! so ah well got it in the end!! can u mark this answer answered x2 plz pmsl