Why Yola is not Unlimited Now? Silver & Gold are awesome but it's awful to have 3 pages only add 5!

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  • Updated 5 years ago
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Why should i pay to have unlimited pages? YOLA Was free when in the passed now it's tottaly destroyed.! fix your website or it will be destroyed and you will loose popularity!
Please fix it possible.! you will loose popularity i lose my mind when i saw this.! YOLA was good when it's opened for first time.! when you guyz made those Silver & Gold Status. everything messed up!
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DJ Steve

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  • confused

Posted 5 years ago

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Gop

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Hello DJ Steve,

Yola has changed their plan and strategy a couple of times over the period I have been here. The last big change was over 18 months ago and I don't think they are suffering any loss of popularity Smiley

The page change on the Free plan was in October 2012 and this didn't seem to knock them off their perch either.

The reasons why are quite straight forward. They are a business with shareholders financing their enterprise and we as customers generally are paying for the subscriptions at the prices being charged. It's a pretty universal model.

If the customers pay the money then the business can be reasonably confident that their prices are acceptable to a significant number of buyers. If the price and conditions were beyond that which is acceptable then they wouldn't be selling subscriptions at the current price.

You are not the only person who has mentioned this in public feedback and it's good to see that you have. It's important for Yola to hear what their current customers think about the development of their plans and products.
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Karen

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As someone who pays for the Gold package + Online Store + domain - as a business this is more than reasonable price that I pay every year. With free products I would never run a business on it as you wouldn't trust the support if something did happen and would wonder if the company would last as well.

The model is great and the prices are reasonable. I have several clients who I have gotten on Yola because they couldn't afford to have a developer do a WordPress site with a custom design.

With the Gold package, I get great support. I have had a few issues, but will say the support is great and the people are nice to deal with and things get resolved very quickly - I doubt a company could do those things very long if they only offered "free" packages - they wouldn't stay in business.
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The haunted gecko

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Yeah of course you get great support.u paid for gold so they put u above bronze and silver customers cause u pay more
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Gop

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The Free plan gives you the resources of support via this Forum which is monitored by and contributed heavily to by Yola staff being Sanja, Stefan and Laura noticeably. Smiley

For the paid for subscriptions the email support is of the same quality and commitment by the staff. The lead times may be prioritised if the requests are piled up but the quality and input is the same.
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DJ Steve

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have you guyz wonder if someone don't have money to pay to get silver/gold!?? i think you are not!
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Gop

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Hi Steve,

That really does affect a lot of users of Yola but Yola have responsibilities also to their shareholders and users and to remain a viable and profitable business.

Yola would argue that if they weren't able to make a profit then the company and its service wouldn't exist. There is also another argument that has been put here a number of times by paying subscribers that they want facilities above and beyond the free subscription and are willing to pay for this.

Yola's free service has diminished significantly but at the same time it still offers a workable and reasonably flexible sitebuilder and publisher to those who may not be able to afford a paid for subscription. Many users have stepped up from free to paid for after some period. Yola is primarily committed to businesses and surviving businesses are profitable. These businesses who use Yola do pay for subscriptions as a way to place their business online.
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Karen

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As well I should - ever heard the term, you pay nothing you get nothing. Their model is not different that a million other software companies out there. The more you pay, the more premium service you get. If you are going to have a website for a business and if you can't afford a couple hundred bucks a year - you have greater problems than Yola not offering all the bells and whistles for FREE websites.

They are not a NON-PROFIT company.