widget

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  • Question
  • Updated 8 years ago
One of the widget doesn't delete
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didieraymond

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  • ?

Posted 8 years ago

  • 1
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Kevin

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Well, that is a very unfortunate event. One of the best solutions that I know is to try to delete it in another browser, or simply refresh and try again.

Sincerely,
Kevin
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didieraymond

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the problemed widget remains
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didieraymond

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still widget remaining after deleting
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Kevin

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Well, copy the page and name it "pagename remove", delete the original, delete the widget on "pagename remove", and copy it an name it "pagename". Then, delete "pagename remove".
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Sanja, Official Rep

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Hello didieraymond

I would like to see if I can remove this for you. Can you please let me know your site URL, the problematic page and the particular widget you're trying to delete?
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didieraymond

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Hello http://www.november24.in/ the widget with the blue red sky scraper
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Sanja, Official Rep

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Thanks! Please leave this with me and I should be able to address it by tomorrow.
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didieraymond

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Thank you so much Sanja...
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Sanja, Official Rep

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Hello didieraymond

You have a number of pages in your site. Can you please point me to the specific page which contains the widget with the blue red sky scraper and the general location of this on your page? Thanks!
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didieraymond

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Sure front page http://www.november24.in/ ...just one sky scraper on this page...
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Laura Thomas, Social Media Coordinator

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Hi Didier,

I am able to delete and move widgets around on your homepage and as such would happily delete your unwanted widget for you but I do not see a skyscraper on this page: http://november24.in/

I sent you some suggestions on the other thread you are working with us on, can you please give those a try and come back to me?

If you are still struggling after you try them, please post an annotated screenshot of the exact widgets you want removed and I will gladly take care of it for you.
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didieraymond

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Hello no offence intended: the Sky scraper is a big advertising vertical banner...
I will give your suggestions a try thank you for all your efforts...
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didieraymond

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I tryed with Safari 3 beta browser, I can get in but same problems with the widgets, firefox is better I hope for a total use...
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Sanja, Official Rep

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Hello didieraymond

Would you mind sharing a screenshot of the "Skyscraper" banner? I do not want to risk removing the wrong one! Thanks!
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didieraymond

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Thank you I could delete it with Firefox...