Will buying a new domain name help with sorting out issues with Google?

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  • Updated 10 years ago
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I've had my site for about 5 months now and I'm happy with the way it looks, constantly up-dating it an adding links, however, back in February Google took a disliking to it and I've been placed in the supplemental index and can't get out. I've followed a host of ideas, taken my time over it and have been patient, but no sign of getting out. I've had some mystery webcrawling errors that no one can help me with which I believe is contributing to not getting a ranking.

I have another site about something completely unrelated and is perfect and works fine, so I know that I'm doing something correct. I'm using SEObook rank checker and www.a-class-driving.synthasite.com has steadly been dropping down the rankings and now doesnt even feature! I've used all sorts of URL checking tools like Xenu, who tell me that mt site is faultless when it comes to URLS being good.

I desperately want to sort this issue out and perhaps buying a new domain name would help out, whislt deleating the old ste? What do you think?
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Will

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  • still none the wiser

Posted 10 years ago

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Monique, VP of Customer Support

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Hi Will

I have been speaking to people about that broken link and how it is coming up in your Google Webmaster report.

Here is one suggestion, and please keep in mind that it is only a suggestion:

One of our developers have seen an error like that before and he managed to track it down to the translation widgets. Google seems to break some of the links when trying to translate the page.

We don't know if or why Google would be spidering the translated pages. However I notice that you have a Google Translate widget on your page. Do you have any idea if you added the widget before or after you got the error?

I know this must be frustrating for you. I don't think that changing your domain name would help because if Google is finding a broken link they would still find it when they crawled your site with a new domain name.
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Will

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I have another website that I manage which also has the translator on and there are no issues with that site. Would it not have the same effect and have these mystery errors?

Anyway, the webcrawl error may or may not go away, what I want is a clean start with google as far as the ranking goes, that is my main concern. If some strange error pops up in webmaster tools, which Im not finding helpful in the slightest, so be it. What Im asking is do you think that a new webadress, resubmitting to google, it crawling it, anaylising it, will it actually get a ranking and therefore drag myself and business out of the dreaded supplemental index?
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Emmy

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Hi Will,
A few things to put your mind at a bit of a rest with the supplemental index thing. When I do a site:a-class-driving.synthasite.com in the Google search bar I do see that your site is indexed. I have also done some phrase searches form your content and also see that the pages come up.

Matt Cutts is a big deal at Google and has a great post in his blog which covers some information on the Supplemental Index. He says very clearly that it should't be looked at with disdain and we shouldn't be afraid of it. He tell us that the thing to do is keep moving forward with building content and gathering good inbound links. http://www.mattcutts.com/blog/infrastructure-status-january-2007/

I think you have a really great site, and from my experience it is plugging along as it should. I would suggest adding a Blog to your site and updating it frequently or adding more content pages. The good thing about Google's crawlers is that they crawl frequently, and if you continually add fresh content you will train them to come back often.

I hope this helps a bit, please let us know if you have further questions.

Kind Regards,
Emmy
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Will

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Ok, I'll keep working at it, but having a Pagerank of N/A after working hard for 5 months is pretty depressing.

I've recently read that having a set preffered domain name can help get you out of the supplemental index, is this true? It's so hard to tell what and who to believe. You guys are saying it's fine to be in supplemental, other sites call it "google hell" and you're then doomed to have little or no traffic. When I look at analytics, I can see when the issue first occured and the effect t had on the number of visitors to my site, pretty big and fast downward slope!

I've also got some new webmaster errors on pages that I made, then deleted in the space of hours months ago. Webmaster tools seems to work very slowly. Is this common and to be expected?

Oh, by the way, the suspected 'translator widget' error has vanished! Very random.
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UK Duke, Champion

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everything with SEO is slow and painful.
IF you are in somekind of SPAM like state with google, maybe, just maybe, a domain name will help - it will mean it is re verified etc. almost like a clean start.

When was the last time you added content to the site? - this is known, as a fact, to be the most important thing in search results.
Personally i dont care abolut page rank - it means nothing to me. I want to be near the top of the list for my keywords and at the top for a direct URL search.

I would say add some content and find, lets say 10, new places to leave a back link.
Also have a look around and try to find some more relevant people to swap links with.

RSS and blogs are great for a constant supply of new content.

Lee.

PS. i think your site is established enough to warrant a domain name. for about 20 bucks a year its a great investment.
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UK Duke, Champion

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PPS - if you get a new domain you wouldnt delete the old one - that wouldnt help anything - you would just have your site published to both the domain and the subdomain.
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Emmy

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Duke,
That is some great information and advice. Thanks much for sharing!
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Will

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Thanks Duke for taking time out to help me. I've just bought www.a-class-driving.com so maybe that will help if I'm in this spam bracket you spoke of.

I know what you mean about the page rank thing, Im not that interested either, however, I did used to have one, admitedly it was zero, and now it's N/A. And this hapened at the same time as changing the background of the site and when I had some random webpage crawl error that no one could help me with. Since then I've slowly slipped down the SEObook rank checker chart and the other day I didnt even feature at all.

I add content at least once a week, I'm with a few link swap websites and am constantly adding relevant links to my links page. I've now added links on all the images and have background tags with them all too.

Fingers crossed a combination of lots of things will help get myself and site up where I want it.

Cheers again Duke and Synthasite team.
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UK Duke, Champion

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your welcome Will - i hope it works out for you.
The alt text on images is a great idea - The only things i can see on your homepage which may be thought of as 'bad' in the eyes of google would be the translation widget and the free domains advert.
You have about 15 keywords which is perfect and your window titles are just about the perfect length.

Good luck - Lee.
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Will

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Thank you one and all to those who wrote back to me with ideas. Just wanted to let you know that my site, with it's new name, is now errorless! It's the same site as the synthasite one, but with no webcrawl errors, no strange coded URLs it has a page ranking!
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Ruth

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Glad to hear everything is working well for you!
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UK Duke, Champion

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Great news Will. I wish you the best of luck with it, Lee.