WILL NOT LET ME LOG IN

  • 2
  • Problem
  • Updated 9 years ago
  • Solved
maintenance is supposed to be done but it still will not let me log it!!!!
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AllThingsMac123

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  • SAD

Posted 9 years ago

  • 2
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Alex

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look at this thread

http://forum.yola.com/yola/topics/pla...

Yola is currently down...

it was deleyed so it will be back soon.
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Ruth

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Thanks Alex, you beat me here!
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Alex

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lol, i was just thinking, i will save the reps replying...
ya know, have a moment off!
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smithy

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lol alex!!
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LiftUpUrSpaceGIRL

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How long is yola supposed to be down? needing to login to edit website
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Emmy

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Hello,
Yola is no longer down and logins have been restored. You can login from the home page of yola.com. Please let us know if you have any trouble.

Emmy
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LiftUpUrSpaceGIRL

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I still cant log in on yola.. I used same login name and password on here as i do to log in on yola to edit my websites. but its not allowing me to login when I click the login button after typing full email and pass it flashes and stays on the same page as if it just reloaded the same home/login page i was already on
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LiftUpUrSpaceGIRL

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anyone else having the same problem or just me?... odd
i thought the website was back up
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LiftUpUrSpaceGIRL

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I cant login still is the website still under construction?....is anyone else having this problem?...

This reply was created from a merged topic originally titled
Login trouble...anyone esle have this problem?.
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Emmy

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Hello,
You shouldn't be having trouble logging in. Logins were disabled yesterday for a short time, but this has been restored. Are you trying to login from the home page of yola.com? Can you try clearing your browser's cache and then try logging in again. Here is some information on this: Clear Browser Cache. Also, just make sure you are using the correct username and password. I know that sounds pretty trivial, but typos do happen, so just to be safe :)

Let me know if you are still having trouble logging in.

Emmy
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LiftUpUrSpaceGIRL

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still having trouble loging in :( this is frustrating
im using the same name and pass ive always used for the forum and for yola but i can not log in on yola is there any way you can give me a password reset key to use? for some reason when i tried to click on forgot password it was supposed to send me an email but i am not recieving the emails :( this is mind boggling
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Emmy

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Hello,
Can you check your Spam/Junk folder to see if the email to reset your password might have gone there. Also, check the spelling of the email address you are entering; typos can happen. It has to be the email you signed up with for the reset link to come to the email address. Let me know how this goes for you. If you are still having trouble you can email support@yola.com and we can look into it further.

Emmy
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LiftUpUrSpaceGIRL

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still nothing... i guess its time to email support@yola.com i need a reset key cuz im still not getting one in my email and i can not login unless i can change it.
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Emmy

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Sure, you can email us and we can assist you further from there. Thanks!