Will SynthaSite support MAC OS 10.3.9 or higher?

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  • Updated 10 years ago
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Kraven

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Posted 10 years ago

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Monique, VP of Customer Support

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Yes, definitely! Synthasite staff love Macs - we all use them :-) Although your browser is the most important consideration when using SynthaSite as the tool is browser based.

We support Firefox, Safari and Internet Explorer and recommend Firefox!
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Jonny1203

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Do certain widgets have to be mac compatible? Because I put some videos on my site and the macs at my career center are not able to view them.
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Monique, VP of Customer Support

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Hi Jonny. I can't think of a reason why you would not be able to view the videos on a Mac . Can you tell me where the videos are hosted (Youtube, Google videos etc?) This is more likely to be something to do with your network environment, in which case you would need to talk to your system administrator about it.
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Jonny1203

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It's Youtube. I posted 4 videos but you can't see any of the on mac? maybe it's just us?
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Monique, VP of Customer Support

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Please post the URL of your site. Then I can check it on my Mac and let you know if your videos are showing up. If not I can try to help you resolve the problem. If I am able to view them then you may need to contact your system administrator for assistance.
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Jonny1203

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http://www.gamesngeeks.synthasite.com.com It's under he videos page. And while your there can you tell me if the game links are working? Thanks.
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Ruth

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Hi Jonny1203,

The first two videos are working, but when I click on Experiment 182 I get an error telling me the page can't be found. You may want to check your link for that one.

I'm using a Mac.
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Monique, VP of Customer Support

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Your video plays fine for me and your game links work.

What happens when you try to play the video? If you get a message stating "this video is no longer available" it could be because you are running Google Web Accelerator, which is known to interfere with Youtube videos. If the problem is something else then I still think your network is blocking Youtube.
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Jonny1203

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Okay I'll check experiment #182. And Monique the videos just don't show. It may be part of a blocker but I'm not sure. Anyway thanks.
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kate

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I have a slightly different question to this! One of my website users tells me that they cannot access my site using a MAC - is it the case that if they use firefox they will be ok?

I am a mac virgin and no less than nothing - so sorry if I sound like a complete dunce. (I am!)
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Monique, VP of Customer Support

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Can you find out what browser they are using? This is more likely a browser issue, so knowing the browser would help.