If you need support from Yola please contact us via firstname.lastname@example.org or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
What is the longterm viabiliaty of Yola? The site is not ad supported and there is not an obvious business model. If used free sites in the past that have disappeared. Is there a possibility that the sites we've worked hard to create will vanish at some point? Any comment or ideas?
Yola is here to build a business and we are in it for the long haul. We plan to be here for a long time to come and your sites are safe with us.
We feel that our customers would rather not have adverts forced on them, so we have not elected to make our money this way and it is something we never intend to change. Site building and hosting with Yola will always be free of charge. Yola currently makes money from domain sales and we will be adding more premium features in future.
For your peace of mind you can always download your site and keep it as a backup.
I understand your concerns, especially if you have had a bad experience in the past. If there is anything else you would like clarification on, please let us know.