If you need support from Yola please contact us via email@example.com or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
That doesn't sound right, of course Yola Support can respond to your e-mails! Can you please forward us this e-mail to firstname.lastname@example.org? Please add your receipt request to your message, and we'll be able to assist you further with this. Thanks.