Worried!

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  • Updated 5 years ago
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I need a receipt for my domain purchase. yola support send an email saying they cant respond to emails? beseywhitecross-communityfirst.org
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grahame harwood

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Posted 5 years ago

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Stefan, Official Rep

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Hello Grahame

That doesn't sound right, of course Yola Support can respond to your e-mails! Can you please forward us this e-mail to support@yola.com? Please add your receipt request to your message, and we'll be able to assist you further with this. Thanks.
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Jacob

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Yola has yet to respond to an E-mail I sent (48) hours ago?
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Stefan, Official Rep

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Hi Jacob, I believe Jeremy has responded to your e-mails. I apologize for the delay.
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Jacob

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Stefan, Hello
Yes, Jeremy has e-mailed me and mentioned that my request might have been missed, which I know happens at times, I'm sure, yola has many customers. Usually I recieve timely response, just wasn't sure if there may have been a problem.
Thank you