would like to test/review before upgrade

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  • Problem
  • Updated 7 years ago
  • In Progress
would like to update my site with some additional data but keep getting you pop-up for upgrade to Silver, when backing out or reply no thanks, work and uploads are lost. what happened to the free trail site ?
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jwoods8965

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  • frustrated

Posted 7 years ago

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Sanja, Official Rep

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Hello jwods8964,

When you get this message to upgrade, what were you trying to do? It could be possible that you're trying to upload a file that is larger than 5MB, which is the limit for Yola Free. Another possibility is that you're testing out a Premium style and are trying to publish. Until you upgrade to Silver, you are not able to publish using a premium style. You will need to revert back to a free style.

If you can let us know how you arrived at the upgrading message, then we can assist you further.